An email list is the most powerful way to generate leads, convert sales and connect with people online. Not only does an email list give you a direct line into someone’s daily life, it is also proven to have the highest return on investment (ROI) compared to other online marketing channels. Facebook’s organic reach has decreased to 6 percent of a fan base as of 2014, and even fewer people are seeing tweets on Twitter. With an average open rate of 21.73 percent, it is agreed by marketing professionals that email is the most effective way to reach an audience.
Many businesses fail to recognize the importance of growing, nurturing and getting the most out of a lucrative email list. Too many times businesses implement marketing plans and miss the important step of acquiring an email address, or they do obtain an address but do not follow through with it. Putting email addresses to work for your business starts with having a solid plan. A purposeful email list backed by the intent to communicate, connect and convert should be part of every business’s digital strategy. Here is your guide to building a lucrative email list online.
Choosing an email marketing platform
The first step to building an email list is choosing an email marketing platform that will store and segment your email addresses. Mailchimp is an easy to use platform and is free for lists under 500. Paid email marketing platforms such as Infusionsoft and Convertkit provided enhanced capabilities of managing, segmenting and automating email lists. Once you have chosen your preferred email marketing platform you can begin taking stock of your list.
Taking Stock of email addresses
Many businesses are surprised at the number of email addresses they have already that they aren’t putting to use. Forage through your contacts whether you keep them in a CRM, on a spreadsheets or inside a Rolodex. Add friends and family if you think they may be interested in your products or services. Import all of your contacts into your email marketing platform (making sure you are compliant with email marketing laws in your province or state), and segment the lists into different markets if applicable.
Generating Traffic to your site
Now that you have a solid list of contacts you can begin generating more leads. There are several ways to do this, but the most common ways are through organic traffic which is optimized by SEO, and through paid advertising via Google Adwords and social media.
Generating traffic through a strong organic ranking on the search engine results page is an effective yet time-consuming way to build your email list. Although some businesses may have a steady stream of organic traffic, new businesses should not rely on this source to build their email list at the outset.
Paid advertising is the easiest and quickest way to send traffic to your website. Whether through Google Adwords, or social media, paying per click is a sure fire-way to drive targeted web traffic to your site. Once they arrive the next challenge is making sure they stay and input their coveted email address. The landing page is key to this.
Landing Page Design
Having a properly designed landing page is essential for building a lucrative email list. A well-designed landing page has a single and focused purpose and in this case, that purpose is to collect email addresses. Landing pages generally offer a special, piece of information or deal (sometimes considered an opt-in or lead-magnet), which entice users to enter their email address.
Landing pages should clearly showcase an offer and be free of distraction and clutter. In most cases the form fields should be simple (email address and maybe first name), and be located above the fold (in the top section of the website). With a well-designed landing page businesses can expect about a 1-3 percent conversion rate, this is where the next step comes in handy.
Re-targeting
Even if you have the most beautifully designed landing page and compelling offer, the majority of people who land on your page will not convert the first time around. It’s kind of like dating. You’d be ridiculous to expect someone to accept a marriage proposal on the first date. The same is true with email addresses, people are unlikely to give them up without a little persistence. This is where re-targeting comes in.
Re-targeting (or re-marketing) happens when a tag or pixel is placed on a web visitor’s computer (via your landing page) enabling you to target these people with additional ads online via Google Adwords or social media. Re-targeting ads often feature a stronger call to action whether it be a time sensitive deal, a substantial price reduction or an irresistible offer. Because we know these people have already shown interest in your business, they are much more likely to convert. A separate landing page should be created for each re-targeting campaign.
Now what?
Now that you have a strong and growing list, what will you do with it? This brings us back to the beginning where we discussed having a purpose behind your email marketing strategy. If you’re a real estate agent you’ll likely want to get listing leads or sell houses, if you’re a hotel you’ll want to book room nights, if you’re an online clothing boutique you’ll want to sell products.
You can monetize your email list by selling your products/ services to the list recipients. Don’t get too salesy though. People are wise to online marketing tactics and will quickly unsubscribe if they feel they are being sold to. The key to a lucrative email list is to communicate, connect AND convert.
Communicate, connect and convert (… and consistency)
The people who have opted-in to your email list obviously have some interest in your business, products or services. You have their attention, now it’s time to communicate to them about who you are, or more so, how you can help make them happier/ richer/ calmer/ better people etc. Every industry and niche is different, however if you can use your email communication to enrich and add value to their lives, you are much more likely to connect with them and ultimately convert these leads into paying customers.
The final things we should add about building a lucrative email list is consistency. You may have noticed that it’s a cluttery space online. By consistently staying in contact with your list you will be top-of mind when people are finally ready to purchase a product or service like yours. The lifetime value of a lead can be in the tens of thousands depending on the industry, and those who nurture their lists will be richly rewarded.
So what are you waiting for? Now is the time to get purposeful with your email marketing by building an email list that communicates, connects and converts. Need help? Cloud9 Marketing develops results-driven email marketing strategies for businesses of all sizes. We can help you grow your list and convert more sales online. Contact us today for our email marketing and full service digital marketing packages.
Generational Marketing- Key Tips for Marketing to Each Generation
Do the interests, media consumption habits and digital savviness change between people of different ages? Of course they do, and for this reason understanding how to market to different generations is imperative. Generational marketing segments individuals by generation, assuming similar behavioural, psychographic and consumer habits common in people of the same generational cohort.
There are six living generations in North America today; however, for the purpose of marketing we usually discuss four, and they are: Baby Boomers, Generation X, Generation Y (Millennials) and Generation Z. Here are some tips and tricks to reaching each generational segment with your marketing.
Baby Boomers
Baby Boomers were born between 1946 and 1964 and are also considered the ‘me’ generation. Although they are embracing modern technology, they still consume a lot of television and just can’t seem to shake the voicemail. About 64 percent of this generation use social media, and Facebook is the best social media channel to reach Baby Boomers. Boomers like to watch the news, they consume content both on television and online (they love consuming information!), and they favour the desktop computer over tablets and mobile.
If you’re wishing to reach this demographic, print media, online, and Facebook are ways to do this. They’re still skeptical with direct marketing such as email, and the best time to reach them online is in the morning.
Generation X
Gen X includes people born between 1965 to 1976 who are characterized as having a strong work ethic while being adaptable with technology. It is suspected that 80 percent of Gen Xers use Facebook, making this the most powerful social media channel to reach this audience, although they do hang out on Twitter too. People in generation x still prefer desktops over tablets and mobile when consuming media, and they love consuming video content. Email marketing is another powerful marketing tool to reach gen xer’s and the best time to target them is in the evening.
Generation Y (Millennials)
Millennials have been all the hype lately and that’s because they are the most populous generation, and are now coming into their years of purchasing power. Millennials are born between 1977 and 1999, they are the biggest generation of entrepreneurs and are driven by experiences and lifestyle satisfaction over money and material possessions. Millennials are well versed in online shopping, are well connected on and offline, and can research information easily and efficiently on the internet.
Nearly 90 percent of millennials are on social media with the main channels (in order) being Facebook, Instagram and Twitter. Only 59 percent of millennials are interested in the news, and they watch less television than older generations at 26.5 hours a week on average. Millennials are a mobile-friendly generation and the best time to reach them online is in the evening.
Generation Z
Generation Z, who are teenagers right now with the older ones coming into adulthood, are considered digital natives. This generation grew up with internet and smartphones, and has the best technology know-how out of any generation. Instagram and Snap Chat are popular social media platforms for Gen Z while the majority of them are on Facebook too. Youtube is consumed more than television and this generation is almost exclusively mobile, with the average Gen Z individual using their smart phone 15.4 hours a week. Video is the preferred media format and this generation responds will to memes, short videos and GIFS, and user generated content.
Understanding the behavioural patterns of your target market is essential, and generational marketing uses common characteristics of generational cohorts to identify marketing trends and opportunities. Cloud9 Marketing is a creative marketing agency based in Whistler, BC. We specialize in brand story-telling, graphic design and social media management. For help marketing your business, anywhere in the world, contact us today.
7 Ways to Optimize Your Facebook Business Page For Success
Do you have a Facebook Page for your business? If so, are you optimizing it for success, or simply having it there because someone told you that you should? It doesn’t matter the type of business, every business should have a Facebook presence and a Facebook Business Page is the place to start. Here we will cover 7 ways to optimize your Facebook Business Page for success. With these 7 things in place, you will be properly established and ready to reap the benefits of a rock-solid online presence.
1. Use a Business Page, not a Personal Page
We often get asked if a personal page will do the trick, instead of a Facebook Business Page. In short, no. Although you may have a heap of followers on your personal page, a personal page simply doesn’t have the same functionalities and capabilities of a business page. The advertising, re-targeting and insight functions of a business page are instrumental in getting the most out of Facebook for your business. Invite your friends over to your business page, and begin building a following from there.
2. Make sure all of your information is complete
Your business page profile allows plenty of space to provide information about your business to fans and potential clients. Make sure to complete all relevant information such as general business info, contact info, your business story and hours of operation. Encourage clients and customers to leave reviews and create specific events and offers related to your business.
3. Have on-brand graphics
A Facebook Business Page is a great place to establish brand awareness and credibility. Use the space Facebook gives in the header and profile area to showcase elements of your brand and logo, and promote any events or offers. Often we see businesses using the prime header real estate with a photo, although this is visually appealing and better than nothing, use this space to draw people in, and promote what’s happening in your business right now.
4. Leverage Facebook ads
Facebook ads are the number one tool in your Facebook Business Page to drive traffic to your website, generate leads and convert sales. The sophisticated and easy to use ads platform allows you to indicate your advertising objective and build an ad campaign around your goals. Targeting capability allows you to target ads to specific areas, demographics, interest groups and more. You can also create custom audiences based on followers of specific pages, previous website visitors of your site, and email lists.
5. Be proactive with comments and engagements on your page
A Facebook Business Page should never remain idle. Make sure to be proactive with page engagements. Not only will this help your reach (how many people see your posts), it also shows good customer service. You can set up notifications so every time someone sends a message, comments, likes or reacts to a post, you will be notified and can act promptly.
6. Monitor the success of your Facebook efforts
Facebook Business Page has some great insights allowing you to track the performance of each post. You will be able to see the reach, post clicks and engagement for each post as well as monitor the pages of your competition to see how they are comparing with your page in terms of key metrics.
7. Be consistent
The key to success with your Facebook Business Page is consistence. By creating a social media content schedule you can know what you will be posting and when, and can schedule the majority of your posts in advance so it doesn’t take too much time away from your core business activities.
Not interested in managing your own social media presence? That’s ok too. We help businesses small and large implement results-driven social media strategies across industries. Ask us about our social media packages and how we can help you with your online marketing efforts.
Building A Lucrative Email List That Communicates, Connects and Converts
An email list is the most powerful way to generate leads, convert sales and connect with people online. Not only does an email list give you a direct line into someone’s daily life, it is also proven to have the highest return on investment (ROI) compared to other online marketing channels. Facebook’s organic reach has decreased to 6 percent of a fan base as of 2014, and even fewer people are seeing tweets on Twitter. With an average open rate of 21.73 percent, it is agreed by marketing professionals that email is the most effective way to reach an audience.
Many businesses fail to recognize the importance of growing, nurturing and getting the most out of a lucrative email list. Too many times businesses implement marketing plans and miss the important step of acquiring an email address, or they do obtain an address but do not follow through with it. Putting email addresses to work for your business starts with having a solid plan. A purposeful email list backed by the intent to communicate, connect and convert should be part of every business’s digital strategy. Here is your guide to building a lucrative email list online.
Choosing an email marketing platform
The first step to building an email list is choosing an email marketing platform that will store and segment your email addresses. Mailchimp is an easy to use platform and is free for lists under 500. Paid email marketing platforms such as Infusionsoft and Convertkit provided enhanced capabilities of managing, segmenting and automating email lists. Once you have chosen your preferred email marketing platform you can begin taking stock of your list.
Taking Stock of email addresses
Many businesses are surprised at the number of email addresses they have already that they aren’t putting to use. Forage through your contacts whether you keep them in a CRM, on a spreadsheets or inside a Rolodex. Add friends and family if you think they may be interested in your products or services. Import all of your contacts into your email marketing platform (making sure you are compliant with email marketing laws in your province or state), and segment the lists into different markets if applicable.
Generating Traffic to your site
Now that you have a solid list of contacts you can begin generating more leads. There are several ways to do this, but the most common ways are through organic traffic which is optimized by SEO, and through paid advertising via Google Adwords and social media.
Generating traffic through a strong organic ranking on the search engine results page is an effective yet time-consuming way to build your email list. Although some businesses may have a steady stream of organic traffic, new businesses should not rely on this source to build their email list at the outset.
Paid advertising is the easiest and quickest way to send traffic to your website. Whether through Google Adwords, or social media, paying per click is a sure fire-way to drive targeted web traffic to your site. Once they arrive the next challenge is making sure they stay and input their coveted email address. The landing page is key to this.
Landing Page Design
Having a properly designed landing page is essential for building a lucrative email list. A well-designed landing page has a single and focused purpose and in this case, that purpose is to collect email addresses. Landing pages generally offer a special, piece of information or deal (sometimes considered an opt-in or lead-magnet), which entice users to enter their email address.
Landing pages should clearly showcase an offer and be free of distraction and clutter. In most cases the form fields should be simple (email address and maybe first name), and be located above the fold (in the top section of the website). With a well-designed landing page businesses can expect about a 1-3 percent conversion rate, this is where the next step comes in handy.
Re-targeting
Even if you have the most beautifully designed landing page and compelling offer, the majority of people who land on your page will not convert the first time around. It’s kind of like dating. You’d be ridiculous to expect someone to accept a marriage proposal on the first date. The same is true with email addresses, people are unlikely to give them up without a little persistence. This is where re-targeting comes in.
Re-targeting (or re-marketing) happens when a tag or pixel is placed on a web visitor’s computer (via your landing page) enabling you to target these people with additional ads online via Google Adwords or social media. Re-targeting ads often feature a stronger call to action whether it be a time sensitive deal, a substantial price reduction or an irresistible offer. Because we know these people have already shown interest in your business, they are much more likely to convert. A separate landing page should be created for each re-targeting campaign.
Now what?
Now that you have a strong and growing list, what will you do with it? This brings us back to the beginning where we discussed having a purpose behind your email marketing strategy. If you’re a real estate agent you’ll likely want to get listing leads or sell houses, if you’re a hotel you’ll want to book room nights, if you’re an online clothing boutique you’ll want to sell products.
You can monetize your email list by selling your products/ services to the list recipients. Don’t get too salesy though. People are wise to online marketing tactics and will quickly unsubscribe if they feel they are being sold to. The key to a lucrative email list is to communicate, connect AND convert.
Communicate, connect and convert (… and consistency)
The people who have opted-in to your email list obviously have some interest in your business, products or services. You have their attention, now it’s time to communicate to them about who you are, or more so, how you can help make them happier/ richer/ calmer/ better people etc. Every industry and niche is different, however if you can use your email communication to enrich and add value to their lives, you are much more likely to connect with them and ultimately convert these leads into paying customers.
The final things we should add about building a lucrative email list is consistency. You may have noticed that it’s a cluttery space online. By consistently staying in contact with your list you will be top-of mind when people are finally ready to purchase a product or service like yours. The lifetime value of a lead can be in the tens of thousands depending on the industry, and those who nurture their lists will be richly rewarded.
So what are you waiting for? Now is the time to get purposeful with your email marketing by building an email list that communicates, connects and converts. Need help? Cloud9 Marketing develops results-driven email marketing strategies for businesses of all sizes. We can help you grow your list and convert more sales online. Contact us today for our email marketing and full service digital marketing packages.
Why All Businesses Should Be Using Video Content
The online content world is changing and video is now surpassing text as the best medium to engage with your target audience online. YouTube is the internet’s second biggest search engine with over three billion searches a month, over one billion unique monthly visitors, and bigger than Yahoo, Bing, AOL and Ask.com combined. Even though video is such a powerful medium when you ask the average business they are not leveraging this format yet. Time constraints, difficulty level and unfamiliarity with video are key reasons why businesses are not jumping on this internet trend. Here we explain why it’s absolutely paramount that businesses use video marketing and why it’s not as difficult as most people think.
Engagement
Think of your own experience when engaging with content online. Are you more likely to read through a 1000-word Blog post or watch a two-minute video? Internet data proves that video engagement is higher than written engagement. According to the Content Marketing Institute users are 10 times more likely to engage, share, and comment on a video than they are a regular Blog post. Videos command more attention and therefor viewers are more inclined to interact with the video in some way. Videos also evoke emotion more quickly than the written word due to the varied signals (voice, expression, music, body language) compared to written posts. If you are looking to increase interaction for your business or brand, video is the way to do it.
Reporting
Reporting metrics for written Blogs posts are limited. You may be able to tell how many people clicked on a particular post, and the bounce rate (percentage of users that abandoned the site after viewing only one page) but that’s the extent of it. It is hard to know with Blog posts how many people read the first sentence only, who read half the article and who devoured every single last word. With video you can tell the duration of the video watched through a feedback loop that measures click-thru-rate, number of times watched and drop off points. These stats can be examined at a granular level so you can monitor behaviour on an individual basis. Recent stats show that 64% of viewers watch on average ¾ of a video (Brainshark); it is safe to say written content does not get digested as fully as video.
Search Engine Optimization
Adding video to your website can increased the likelihood of ranking on the first page of Google according to Comscore. Video not only enriches the content on your site which is positive for SEO it also provides additional opportunities to insert keyword labels, expand your site-map and back-links from YouTube will certainly help with your website’s SEO performance. With the increased usage of videos online the user experience on your site will increase. A video rich website will positively affect your site’s bounce rate, engagement and average page duration which will in turn help your website rank better in search engines.
Conversions
The most important reason to use video on your website is that it converts users better than any other medium. According to Search Engine Land, videos on retail sites kept visitors an average of two minutes longer and converted 30% more people. A recent study shows that 71% of marketing professionals believe that video converts better than any other medium. In a world where the average web-user is drowning in written content, video is the way to get ahead.
The good news is thousands of dollars of equipment and production software is not needed to create a powerful marketing video for your website. There is inexpensive online software that is easy, intuitive and effective if businesses want to have a stab at creating their own online videos. Here at Cloud9 marketing we create impactful and conversion-driven videos for our clients. If you see the importance of adding video as a component to your online marketing strategy but would rather leave it to the pros, contact Cloud9 today.
Is Blogging Just a Big Waste of Time?
When I mention blogging to clients, it’s usually met with eye rolls. I often hear statements like, “Blogging is just a big waste of time” and “how does Blogging actually translate to ROI?”. I can totally understand why people don’t like blogging. If you’re not a writer, and you’re busy with other aspects of the business, making time to blog is simply not a priority. That being said, according to many experts it’s the cheapest and most effective way to increase the search engine optimization (SEO) of your site and get found online by potential customers. If you aren’t convinced about blogging, read on…
Blogging helps with search engine results
Search engine algorithms determine where your website ranks on the search engine results page (SERP), and SEO is the process of optimizing your website for better placement. One of the key factors search engines look for when ranking a website is fresh updated content. There is no better way to add new and relevant content to your site then in a Blog. And if you don’t like the word Blog feel free to change it to Latest News, What’s On My Mind, or some other original description. The purpose of a Blog (or whatever you call it) is to bring that fresh and unique content to your site so it gets indexed by search engines and your page ranks better organically.
Blogging drives traffic to your website
I’m pretty sure you would agree that you’d like more traffic coming to your website. Producing regular blog posts is kind of like fishing; you put the information out there on the web, and wait for somebody to bite. Every time you post a blog and share it on social media, you’re casting your content into a sea of potential customers. The more content you generate the more likely people will find it and visit your site, or link to your content from a relevant website. Companies that Blog receive 97% more links to their website than companies who don’t according to Hubspot. Inbound links are one of the key signals search engines look for when ranking a website.
Blogging generates leads
Correctly curated blog posts can be excellent lead generators. Adding a call to action to every Blog post in the way of a link, form or pop-up will encourage people to take action on your site. According to Huffington Post businesses that use blogs receive 67% more leads than ones that don’t. If you want leads and you don’t want to pay for them, blogging is an affordable and effective way to convert leads into customers.
Blogging establishes credibility
No matter what your industry is, you likely want customers and clients to think you have more credibility, experience or know-how than your competitors. Blogging is a great way to establish this credibility in the online domain. By publishing blogs on your social media, and key industry sites you’re showing potential customers that you know what you’re talking about. As you build authority in your industry or niche through blogging, your brand recognition and trust sky-rockets in the minds of potential clients and customers.
The most important thing to remember about blogging is that results don’t happen overnight. Blogging is a long term plan that must be implemented consistently and strategically for desired results. Many companies who understand the value of blogging, from small family-run business to Fortune 500 companies, choose to outsource their content creation. Blogging is one of the most affordable ways to get people to your website, but it needs to be done right and it does take time. At Cloud9 Marketing we have a team of writers who are experienced at crafting content that drives traffic and brings results. Contact us today and find out how we can help your business with blogging.
Facebook Advertising | What It Is and Why You Need It
Whether you are a new start up or a multi-national corporation, Facebook advertising is a tool that can’t be ignored. With 1.71 billion monthly active users and 1.13 billion daily active users in June 2016, Facebook is an undeniable force when it comes to connecting with your target market. With recent algorithm changes organic advertising (posts that aren’t paid for) are seeing a declining reach. Due to the large number of businesses using Facebook as a marketing tool, Facebook wants to ensure people’s timelines are not cluttered with spammy sales pitches therefor serious advertisers now need to pay to have their content seen. The upside to this is Facebook advertising is it’s affordable, laser focused and highly effective. Here we discuss more about what Facebook advertising is, and why you need to be using it.
What is Facebook Advertising?
Advertisements on Facebook are built in a business page, therefor in order to start advertising on Facebook a business and a personal page are needed. When creating a Facebook ad, you are essentially generating a Facebook post which will be displayed in the timelines or the right sidebar of your desired target audience. A new integration also allows you to have your ads displayed on Instagram. Facebook advertising is completely customizable and affordable. You can create an ad on Facebook for as little as $1 a day.
How Does It Work?
Facebook ads can be built via the Publishing Tools tab on a Facebook page, by boosting a post or with a Business Manager Facebook Account. A Business Manager Account that features an Ads Manager portal gives you the most control and insights when advertising with Facebook. When building a Facebook ad, you first select your advertising goal; examples of these include driving more traffic to your website, getting people to download an app, getting more page likes or generating phone calls to your business. Once your goal is defined you can select an audience. Audiences can be selected using location and demographic information, by remarketing to website visitors, targeting those who have submitted lead forms plus many other methods. After defining an audience, the budget and duration of your ad can be selected. Finally, media (photo or video), and text can be added to create the perfect ad to reach your desired customers or clientele.
Why You Need to Be Doing It?
Simple put, people spend a ridiculous amount of time on social media. In the US, people spend nearly two hours a day on social networks. Organic reach on Facebook is a thing of the past and recent data shows less than .5 percent of Facebook fans will actually see your posts and updates. Facebook offers laser targeting allowing you to reach motivated customers when they’re online. Businesses can target location, demographics, age, gender, interest behaviour and connections. To get even more granular recent purchasing behaviour, life event targeting, look-a-like audiences and remarketing ads can also be used. Never has advertising been so cost effective and precise as what we are seeing with Facebook advertising.
Businesses around the world are seeing enormous results with Facebook advertising. If you haven’t started yet what are you waiting for? Let us help you achieving your online goals and reach your target market through Facebook ads. Contact Cloud9 Marketing today to learn about our affordable and effective social media packages for companies big and small.
Hashtag 101- How to Use #Hashtags Like a Pro
How to use Hashtags
There is a lot of confusion surrounding hashtags. They seemed to pop up out of no where and now have over run the social media space. Hashtags done properly can be immensely powerful marketing tools but when used carelessly can be extremely annoying and possibly detrimental to your online reputation. We could sit here and bore you with the history of the hashtag, and how they’ve evolved in the digital space over the years but we will leave that to PaultheTrombonist in his hilarious video History of the Hashtag # while we enlighten you on how to apply hashtags in each of your social channels like a Pro.
What the #eck is the purpose of a hashtag?
Love them or hate them, hashtags are here to stay. There are many examples out there of hashtags done well (and probably even more of hashtags gone bad) but overall they serve three main purposes:
Here at Cloud9 Marketing, we represent a lot of businesses in the tourism industry here in beautiful Whistler, B.C. We obviously want people across social media platforms who are interested in travelling and visiting places like Whistler to view our posts. Because of this, we always ensure to append #Whistler to our posts. Other common hashtags we use are #ski #snowboard #adventure (you get it). By doing this people interested in these topics can simply click on one of the above hashtags and all of our beautiful and engaging photos and posts will appear. If you went on Twitter or Instagram right now and typed in a hashtag that interested you (like #winewednesday for example), you will see thousands of posts all displaying the hashtag and theme.
If you run a business and want to connect with potential fans and followers, hashtags are an excellent way to do so. Say you have an online dog treat business and want to get more people following you on social media and ultimately order dog treats on your website. Conducting initial research on popular hashtags used in your industry on sites such as Tagboard will give you a good idea which tags will be popular with your target market. By consistently appending these hashtags to your posts you will get more likes, comments, shares and retweets simply by people interested in and following those hashtags.
Hashtags are also great tools for branding. If you have a promotion you are running or want to communicate your slogan or brand strengths in your posts, appending them as hashtags is a great way to communicate the message to your fans and followers. Take Coca Cola for example, their recent Share a Coke campaign has penetrated the social realm and the hashtag #ShareACoke has been appended to all of their relevant posts. The more your social community notices branded hashtags the more likely they are to engage with them.
Are they for all social channels?
Hashtags were born on Twitter, and are still important additions to any post on this channel although generally only one or two can be included due to the character limitations. Instagram is also the perfect platform for hashtags and relevant and trending hashtags are sure to increase engagement of your posts. Instagram has a maximum of 30 hashtags per post but it’s recommended to insert 5-10 relevant, trending and catchy tags. Unlike Twitter and Instagram, where hashtags unite the entire community of users, Facebook hashtags generally only unite current friends and followers, or large brands who don’t have their setting set to private. For that reason, individuals don’t use hashtags as much on Facebook as brands do however if you’re going to use them, it is suggested to keep them minimal, 1-2 shows the most engagement.
Hopefully now we’ve demystified the hashtag and you are ready to put them to use in your own social media strategy. Still confused or need help with your online marketing- we are here to help! Contact Cloud9 Marketing today and find out how we can assist you.
10 Interesting Marketing Stats Not to Ignore
Marketing has come a long way in the last few years, if you ask people in the industry many would probably agree there have been more changes in marketing in the last 5 years, then there has been in the 50 years prior. With the explosion of the internet, uptake of mobile and ability to seamlessly track and monitor advertising spend and ROI online, it’s no surprise businesses around the world are diverting their budget to digital in 2016. Here are some key Marketing Stats that are so important to the way a business markets their products and services in both the B2B and B2C space, they simply cannot be ignored.
Content marketing is essential for optimal SEO performance and is the best way to drive traffic to your website. Blogging about useful, informative and engaging information that is relevant to your target market will drive traffic to your website, ultimately increasing conversions for your business.
This should come as no surprise. Smartphones, tablets and computers have become an extension of people’s bodies and people now turn to the internet instead of traditional media like TV, print and radio to get information.
Internet advertising is cost effective, highly targeted and traceable. These three features along with potential reach have seen the internet surpass TV for total ad spend.
Social media advertising is easy, cheap and effective. With platforms like Instagram now offering ad functionality, total social ad spend is expected to continue with double digit growth over the coming years.
As smartphones become more functional, and websites more mobile-friendly consumers will increasingly use their mobile to research and purchase products and services online.
How much has your business allocated to digital marketing this year? Companies have noticed the value of online marketing and larger portions of budget are being spent on digital marketing.
Most businesses have a combination of email marketing, social media, mobile marketing and PPC as part of their digital marketing portfolio. It is getting rarer for companies not to leverage all four of these components to varying degrees.
Around the world smart phones and mobile uptake is becoming the norm presenting an enormous opportunity for mobile advertising.
Although social media is not known as the best conversion platform it is absolutely essential for brand awareness and influencing customers to choose your company over the competition. To increase conversions, social media advertising is very effective.
Content marketing is commonly agreed by marketing experts to be the most important SEO element and those who commit to prioritizing blogging are seeing results.
There is no longer a question of having an online presence or not, and a website that’s not producing fresh content, or a social media presence that’s sitting stagnant, can do more harm then good online. The question now is having the right mix of online marketing components for your business to ensure you are reaching clients with the right message at the right time.
At Cloud9 Marketing we specialize in creating customized digital marketing strategies for our clients in Whistler BC and around the world. Whether it’s social media, SEO, web design, graphic design, content marketing and blogging or branding, we deliver results-driven, customer-centric and highly engaging digital marketing services communicating unique brands to the right people at the right time.
How Agencies Deal with Competing Clients
As a marketing agency in Whistler, BC we are commonly asked how we manage competing clients in an unbiased and equitable way. Although we represent clients from around the world, the bread and butter of our clients are local businesses here in Whistler. Due to the resort town nature of the community, the main industries that require digital marketing support are tourism and hospitality, retail and real estate. As you can imagine, because of the limited number of industries in Whistler that require marketing support, many of our clients compete, either directly or indirectly with one another. Here we hope to address the issue of representing competing clients, and how we ensure integrity and professionalism when doing so.
Individualized Strategy
As I’m sure you can appreciate, no two businesses are the same. Even a real estate agent operating in a competitive marketplace targeting the same clients has unique selling points and competitive advantages that differ from their competition. Our job as a marketing agency is to focus on these distinct competitive advantages and create an online marketing strategy that is in alignment with your business’ goals and objectives. In short, no matter how similar two businesses may be, each online marketing strategy is comprised of a different marketing mix and each business differs from its competition giving us the marketing juice needed to create a customized strategy and online presence.
Your success = Our success
As a marketing agency our business thrives on creating happy clients. This is intensified due to the size of the community, the nature of online marketing and our competitive business space. Whistler is a small tight-knit community and this makes it absolutely essential to keep clients happy. In small communities there is no anonymity; people talk and a business’s reputation is everything. Ensuring our clients are kept happy by implementing results driven digital marketing strategies is crucial to Cloud9’s success.
As a digital marketing agency our space is online. This means our work is out there on the internet for anyone to see, interpret and critique. Being exposed in this way is another reason why it is in our best interest to ensure our clients succeed. Your successful presence online is a testament to our capability as online marketers. Having clients with thriving online marketing strategies is simply good business for us.
The competitive nature of our industry is another reason we need to do everything we can for our client’s success. Since we don’t lock our clients into contracts, we need to continuously deliver on our promises or face losing clients. We are not only competing with marketing agencies in Whistler but with hundreds of thousands of agencies around the world. It is our priority to ensure our clients see the benefits in choosing us right away to keep long term clients.
Industry Experts
An advance of representing clients in the same industry is our knowledge and expertise in that industry which ultimately benefits clients. Due to the homogeneity of Whistler’s main industries we have become resident experts in the local tourism, hospitality and real estate industry. We are constantly staying on the pulse of trends, events, statistics and news allowing us to stay relevant and informative to your target market. Although the message you communicate to your audience may be different from your competition, the core industry trends and information is likely the same, and our understanding of your industry is an important asset.
Ethics and Best Practices
Finally good old fashioned ethics and best practices are flag posts that ensure we always have your best interest at heart. Delivering an honest, authentic and transparent service are values we stand by and our values drive what we do every day. Striving for your success is our number one priority. We want to make you happy, we want your business to succeed and we want to create a long-term and rewarding relationship with you – these are the things that get us out of bed in the morning!
If you’ve ever been concerned about how agencies deal with competing clients hopefully your fears have now been abated. Although we can’t speak for all digital marketing agencies, the words published above are our truth and are part of the reason why we’re a growing and thriving marketing agency in Whistler, with a base of long term loyal clients whose businesses we are strongly passionate about.
Google’s New Search Ads: What You Need to Know
Google has just made a big change to the way it displays search ads which could have significant impact on your business. The right hand side of search results will no longer display search ads and will only display Product Listings Ads (PLAs) on highly commercial searches. Find out what this could mean for your business, and how you can utilize these changes to your advantage.
In the past a search engine result page (SERP) would show three paid advertisements above the organic listings, a handful on the right hand side and some underneath the organic results. With the new changes, up to four advertisements will be displayed above the organic search results and there will be no ads shown to the right of the results, except for PLAs in highly competitive commercial searches (such as insurance or airfares). According to Google, the click-thru-rates (CTRs) of ads on the right hand side was poor and this new change is expected to benefit advertisers in the long run, while creating a more user friendly search experience for browsers.
The biggest change this will have for advertisers is unless you are in the top four positions- it is very likely your impressions and CTRs will diminish. Competition for the top four spots will increase resulting in higher bids needed to obtain these spots. Those businesses who do manage to snag a spot in the top four ad results will likely see an increase in impressions and CTRs. Businesses who don’t have a budget to position in the top four will need to be more selective with their keywords and compete on words with a lower CPC or will face being buried underneath organic search results.
These changes will also affect organic search results as an additional ad displayed above organic results will limit the space for organic results on each page. This and the increase of ad extensions will encroach on dwindling organic search result space. Some experts believe the new changes may actually increase the CTR of organic results on the first page as the portion of web traffic that click on right hand ads (5.61%), may now click on organic results instead. Either way vying for that sought-after first page of Google will be more difficult for organic and paid results alike.
The new changes will take on the same layout as mobile searches and will affect advertisers across all languages and around the world. The changes were rolled out on February 18th 2016, and were some of the biggest changes Google has made to the SERPS in years.
So how can you use these changes to your advantage? Paid advertisers need to be selective on their key words and bid competitively. Maintaining a high quality-score through relevant ads, keywords and landing pages, using ad extensions and maintaining strong click thru rates will help secure a top spot. Those selling products can take advantage of the product listing ads to the right and top of the browser. Businesses relying on organic search results need to ensure their SEO strategy is rock solid to compete for a first page rank. As users become more sophisticated and business categories become more competitive it will take expertise and strategy to be displayed on the coveted first page of Google.
Need help with your Adwords (PPC) or SEO? Cloud9 Marketing creates and implements results driven digital marketing strategies using the latest trends and innovations in online and search engine marketing. Contact us today and see how we can help you.