build-a-website

Previous So You Want To Build A Website? Part One.

If you’ve bought a domain and have registered for web hosting the next step is to decide how your site will be built. Do you want to build it yourself with a simple drag and drop site? Would you prefer great customization with a theme? Or would you rather have the entire site coded from scratch? Web design is the most costly part of creating a website so it’s important to understand your options and be realistic with your skill level and time constraints. Having a set of goals and a budget on hand can determine which direction to go. Below are the different methods of building a website, theirs costs, and their advantages and disadvantages.

Building a Website

DIY

You don’t need any technical aptitude or coding experience to build a website these days. Web design platforms like Wix and Squarespace make web design accessible to even the most computer illiterate souls. These websites are essentially free to build and have some customizability enabling you to realize your creative vision with little or no expenditure. They are considered closed source platforms so don’t allow a lot in the way of flexibility and customization. The ease of use and affordability make sites like Wix and Squarespace great for Blogs and basic websites, but poor for sites that require customization.

Use a Theme

This is a relatively affordable way to build a website and offers great customization and support. WordPress is an example of a platform which features thousands of pre-coded themes ranging from free to hundreds of dollars. WordPress is an open-sourced platform allowing customization and flexibility. This is where it’s handy to know some html and css, or have a web designer on board that does.

Relatively web savvy people can create a website with WordPress, however the learning curve is steep and you’ll need to weigh up the cost of your time building the site versus hiring someone to do it for you. Hiring a web designer to build a WordPress site or similar is common. This can cost you between $500- $10,000 depending on the complexity of your site (pages, functions, additional coding/CSS).

It is worth mentioning that many people struggle with the decision to find someone local our out-source overseas (this can cost only a few hundred dollars). While it’s true you can get a website made relatively cheaply in countries like India, I think most people would agree if something were to go wrong, a local face and name to support you is invaluable. I’ve heard numerous stories of people getting their websites designed off-shore who live to regret it!

Develop from Scratch

The third option is to hire a web developer to create you a website from scratch. Unless you are a Fortune 500 company or require complicated functionality not supported by pre-existing themes, this is probably not required. Web developers are professionals who build the bones of the website using coding and PHP to create a site from scratch. This can cost anywhere from $10,000 to $100,000 depending on the site.

Get Noticed

There is no point having a website sitting on a slice of cyber real estate unless people can find it. Many would agree, getting noticed is the most important part of being online (you’ve worked so hard to hang the streamers, blow up the balloons, and bake the cake- now you need people to actually come to the party!).

Search Engine Marketing (SEM) is the art of getting found online and Search Engine Optimization is the science behind it. The complexity of SEM and SEO is far beyond the scope of this article but essentially involves building links, creating and optimizing content and installing proper codes into the back end of the site. This is just the start of what it takes to have your website get noticed online.

Building a website may be one of the biggest decisions your business will make and is the most pivotal aspect of your online strategy. There are over 3 billion internet users around the world. If you want a share of the online market place, a well built and optimized site that is in alignment with your online goals should not be overlooked.

Need more information on building a website? Contact Cloud9 Marketing and let’s discuss your brand’s online strategy and web design goals.

build-a-website

Building a website can be an overwhelming task, especially if you don’t know the first thing about web design. Like many people, web design may be a mystery to you- you can appreciate the final product but how the heck did it get there? You aren’t alone in your perplexity. Although building a website is becoming easier today with pre-coded themes, templates and drag and drop sites; these conveniences in some instances actually make it harder to accomplish your online goals in the long run.

So where do you start? It is important to ask yourself the following questions which will help determine your goals and the best direction for your website project.

  • What will be the main purpose of my website? (Convert sales, make advertising revenue, brand awareness)
  • How will people/ customers find it? (Social media, Search Engines, Yellow Pages)
  • Do you have any online competition?

A business without a website is an anomaly these days. However a business with a well-built and properly optimized website is just as rare. That leaves a lot of middle of the road, poorly designed sites that are doing a heck of a lot of nothing out there in cyber space. A website is the first step to a presence on the internet, and an important anchor for the rest of your online efforts. For this reason, it is essential to build a website that will get you where you want to go- as quickly as possible.

Buy a Domain

This is the easiest step. You probably have some idea as to what you want your domain to be. It could be your business name www.mikesplumbing.com , a set of keywords describing your business, www.whistlermaintenanceplumbing.com or another combination of words that relate to your business, brand or product offering.

Once you have an idea of which domains you like, go ahead and register them on sites like www.godaddy.com or www.domain.com. You will need to select your extension (.ca, .com, etc.), and have a list of alternatives to avoid disappointed when your #1 choice is taken.

Domains are pretty cheap these days and you can expect to land one for $10 to $20 a year.

Host your Domain

Next you’ll need to arrange web hosting. This is essentially the server where you will park your domain. Besides providing a place for your website (and all of its contents) to reside, web hosts ensure the website is running smoothly, updated properly and that the bandwidth and data transfer are performing as they should. They will also provide customer support if you are experiencing technical difficulties. A poor web host will neglect your site which can result in it being offline or not operating effectively for periods of time, with no support when you need it.

You can expect to pay between $10 and $100 dollars a month for web-hosting depending on the nature of your site and the level of hosting you require.

The next step, Building Your Website, is the most costly and time consuming part of the process. With your website goals in mind, let’s move along.

Next: So You Want To Build A Website? Part Two.

whistler social media marketing

Hiring a professional to manage your brands social media has immense benefits. With over 3 billion internet users around the world a social media professional could be your ticket to having your business seen and heard online.

If you’re familiar with social media, you may wonder why it’s best to outsource this part of your business to a professional. Even business owners who are confident and fluent with social media could probably make better use their time in other areas of the business. Agree? What may appear simple on the surface, the complexities of social media become quickly apparent when you begin to target your efforts and measure your results. Social media professionals can help grow your business online and improve your brands reputation. Here are the benefits of out-sourcing your social media to professionals.

Strategy

The most important tool for creating a successful social media presence is having a rock solid strategy. A social media professional will work with you to establish goals and objectives that will create the direction of your strategy. A social media presence without a strategy is like a train without a track. You’re moving, mostly forward, but are you actually getting to where you want to go?

A social media strategy will assess and define primary and secondary target markets which will determine the most appropriate social media channels to use. Once it’s clear what channels will be used a detailed posting calendar can be scheduled. Social Media professionals will use tools such as Hootsuite or Sprout Social to plan posts in advance. This avoids wasting time daily trying to figure out content. Spontaneous posting gets some of the best engagement and is important alongside scheduled posts.

A strong social media strategy is one that evaluates objectives, market research, channel coverage, hash tag strategies, target market, social media scheduling and engagement tactics.

Engagement

Social Media is much more then posting a few comments and pictures. A successful social media presence involves constantly building, networking and growing channels. It involves sharing meaningful information that helps your target market solve their problems and it includes sharing catchy, relevant and trending images, text and videos.

Being successful online involves a two-way exchange. A small portion of the content should be broadcasts of special deals, offers and events, but a majority of the posts should be about providing useful information to your fans and followers. Creating conversations around topics with fans and followers as well as industry and key influencers maximizes engagement.

Varied Skill Set

Social Media professionals have a varied skill set and can use graphic design, copy-writing and SEM skills to enhance your image online. Having appealing photos and videos, with catchy and concise copy that is delivered at the right time is key to increasing engagement. The importance of a varied skill set is often overlooked when business owners try to manage their own social accounts, or delegate them to front-line staff. Customers know a professional social media presence when they see it.

Reporting Metrics

Analyzing social media metrics is essential for determining if the goals and objectives set out in the strategy are being met. Metrics also provide insight on what’s working well, and what’s not working enabling a shift in strategy if necessary. Important metrics that your Social Media professional will monitor include Fan/Follower Growth, Impressions, Reach, Engagement, and Demographic Information.

With over 1.19b monthly active users on Facebook, 271m monthly active users on Twitter and 396m members on LinkedIn social media is the best vehicle to connect your business with current and prospective customers. As the online marketplace becomes increasingly competitive and complex across industries, having a professional manage your social media is more important than ever.

Cloud9 Marketing in Whistler, BC has Social Media professionals who provide results-driven strategies for a diverse range of clientele.  If you are ready to get serious about social media contact Cloud9 today.

marketing-agency

Marketing is fun in the beginning. It’s all about ideas and vision and finding incredible ways to get your product or service out to the world. This is why so many businesses undertake this momentous task themselves. What businesses fail to realize in the honeymoon stages of a marketing plan, is how much work is actually involved, and how hard it is to stay focused. Once the ink has dried and the glow of a new idea begins to fade it’s easy to abandon ship, switch direction and never achieve anything worthwhile in the end. Marketing is an essential function for any successful business and hiring a marketing agency is the best strategy to reach your goals – here’s why…

Lightning Pace of Trends and Technology

Technology and trends are moving so fast that by the time you’ve familiarized yourself with the latest SEO tactics Google’s algorithms have changed once again. As a business owner, or with an internal marketing department, it can be hard staying abreast of the latest technologies and trends. There is just too much other work to distract. Marketing Agencies live and breathe change and innovation, it’s what sets them apart from their competition. It is a blatant waste of time for business owners to stay on the bleeding edge of innovation – of course having an idea of what is happening in your industry and how technology is changing is important – but staying on the pulse of everything new and trendy is best left to professional marketers.

Agency Wide Skill Sets

Marketing Agencies are often collectives of highly skilled strategists, brand specialists, web and graphic designers, copy-writers and bloggers, and social media managers. Business owners and internal marketing departments very rarely have the same extensive skill sets as agencies. When out-sourcing to a Marketing Agency you can leverage all of the skills and experience in that particular agency. This is great for long term marketing plans as well as one off projects. Not only can Marketing Agencies cover a broad range of projects they can do so with trained expertise.

In it for the Long Haul

Persistence is the key to any marketing plan’s success. Results cannot be expected over night. Marketing Agencies have experience executing marketing plans. They know that taking small consistent steps in the direction of your goals and vision are key to long term success. Too often when businesses execute their own marketing plans they get impatient if results aren’t immediate. Marketing agencies have the skills and experience to execute marketing plans but also have the understanding to step back, re-evaluate and shift focus if necessary.

It’s Cheaper

When you look at the hourly rate of a Marketing Agency or the cost of a one off project you might gasp. Although the hourly rate may appear more than the hourly rate of an internal marketing coordinator or manager, when you look a little harder you will find out-sourcing is a lot more affordable. When hiring a staff member internally there are many fixed costs that you may fail to consider. Taxes, vacation and sick pay, CPP contributions and health benefits can be as much as the base salary. Considering recruitment, training and human resource issues the costs of an internal marketing department can escalate very quickly. When you hire a Marketing Agency you are generally not doing so on a 40 hour per week basis. An Agency may be able to do the same amount of work as an internal team in a fraction of the time.

Finally, licenses and software programs to support marketing efforts can be costly and time consuming. Marketing Agencies generally have licenses to all the required software already, and may pass on a nominal charge for you to use them. This saves businesses the stress of training staff on various software programs plus the ongoing cost to upgrade and update the programs.

Outsourcing to Marketing Agencies is becoming more common as today’s marketing environment becomes more complex. Here at Cloud9 Marketing in Whistler, BC we operate as a marketing collective with a team of freelance web designers, graphic designers, social media coordinators, photographers, strategists and bloggers. When we receive a project from a client we have a full team of experts on-hand to get the job done quickly and professionally, using the latest tactics and technology. As many business owners strive for a better work/life balance, out-sourcing is becoming an essential way to achieve this lifestyle. Let Cloud9 Marketing rock your world by turning your marketing dream into a reality.

 

 

whistler logo design

The key essentials to creating and maintaining a brand that will drive business and stand the test of time.

Think of your brand as a person. Let’s call him Ted. Ted has a physical appearance that can easily be defined by height, facial features, complexion and so forth. Ted also has some behavioural characteristics that anyone who has met him could attest. Ted is clever, sarcastic, punctual and maybe a bit neurotic. Then there are the more profound attributes to Ted that really make him the stand-up guy we all know and love. Ted is honest, value-driven and dependable. People admire Ted- he is true to his word and gets things done. Because Ted is the stand-up guy that he is, he has tons of friends, is invited to all the best social functions, and everything he touches turns to gold.

Can you say the same about your brand? Are the visual elements (logo, colours, packaging, website, and promotional materials) consistent, distinct and clear? Does the visual expression of your brand represent the deeper values and culture of your business? Successful brands know who they are, what their customers want and can succinctly communicate this through their logo and marketing materials.

Of course before a brand can truly be born the core values, mission and vision of the company must be defined. These big picture fundamentals are the crux of any good business and without these your brand is likely to flail around aimlessly like a helium balloon deflating erratically until it completely runs out of air. Do you know what your business stands for? Why do you exist? Who are you serving and what problems are you solving in this world?

Knowing who your customers are and appealing to them is crucial to creating a memorable and worthy brand. We’re not saying change your brand just to please potential customers. Quite the opposite actually. Know who you are at the core, be confident and convicted, and then think about who needs you most. Clearly articulating the features and benefits of your product/service is important when reaching out to potential customers. Features describe your offering, benefits address the needs of your target market and are why people buy from you.

Forbes Magazine defined the Top 7 Characteristics of Successful Brands. How many of these characteristics do you have?

  1. Audience Knowledge- Who is your target market? What do they want?
  2. Uniqueness- What is your unique selling point?
  3. Passion- Are you deeply passionate about your brand and committed to success?
  4. Consistency- Are you presenting a consistent message to your target market?
  5. Competitiveness- Are you committed to constantly striving to improve and be the best you can?
  6. Exposure- Are you accessible across multiple channels?
  7. Leadership- Do you have someone carrying your strategic vision?

So do you have an idea yet if your brand is hot or not? Does your brand reside in the hearts and minds of your customers? Successful brands have the upper hand in any business environment. They are easily recognized by their customers. Consumers are far more likely to choose a brand they recognize over one they have never heard of before. Once this type of recognition and consumer loyalty occurs it becomes easier to launch new products or services. Repeat and loyal customers become frequent and brand equity increases.

At Cloud9 Marketing we help small and large businesses create powerful brands that reflect their core essence and values. Our team of creative professionals craft vivid imagery through web and graphic design and our branding strategists work with clients to clearly define their brand and communicate it in a way that captures the attention of those you are trying to reach. Creating a strong and lasting brand is a hard task without the right tools and know-how. Let Cloud9 Marketing help you with your business’s branding- enquire today about our current branding packages available!

 

facebook-engagement

If you haven’t noticed yet, Facebook’s organic reach has drastically declined. A post that may have reached a quarter of your fans years ago now luckily gets exposed to a small handful (if any). That’s right, the free ride is over and in order for you to be seen or heard on Facebook you will have to work really hard (or pay) for it. Besides investing in Facebook Advertising, engagement is key to your ongoing success. You can’t just slap up a few half-hearted posts and expect grand results. Like most things in life what you put in is what you get out; persistence, routine and a bit of money will be the success of your Facebook Page.

Create meaningful content

In the real world, no one wants to hear about what you had for breakfast, how you’re feeling moment to moment or your opinions and attitudes about the meaning of life. The digital world is the same. If you are constantly posting about ‘me-me-me’ people are going to simply tune out. In order to keep your fans happy and engaged create meaningful content that will benefit them! Do you offer some great products or services? Fantastic! How will it benefit your target market? How can you make it personal to each and every one of your fans? When creating meaningful content ensure you are using a beautiful or catchy image with a powerful status update or headline.

Have a call to action

What do you want people to do with your post? Do you want them to like it? Make a comment? Share it? Visit your website? Having a clear call to action is essential for making any type of progress on Facebook. When formulating a post ask yourself, “what do I want my fans to do with this information?” Perhaps you would like some basic engagement in the way of likes to increase post reach. Perhaps you want to create a conversation by asking for comments. Alternatively maybe you would like to direct your fans to your website and take advantage of an amazing deal or offer. Make this crystal clear. Not only will creating a solid call to action help you achieve your business goals but it will increase engagement and reach on your Facebook Page.

Engage with your Fans

It’s great to be in Facebook-land posting and talking away but it is all absolutely pointless unless you are listening too. When Fans engage with you, make sure the communication is a two way street! It is selfish and useless to create an amazing post with a great call to action and then abandon it like yesterday’s news. Keep the conversation going like your life depends on it! The more engagement you can get with your fans, the more meaningful your post will be and the more reach your page will get.

Stick to a schedule

Frequency and consistency are key to creating a base of loyal fans. To compete with every other business in the world on Facebook you need to stay recent and relevant in the minds of your Facebook Community. Creating a posting schedule using platforms like Hootsuite or Sprout Social can help you organize your posts in advance so you’re not wasting countless hours dreaming up posts while you could be using those valuable brain cells on much more important contributions. When scheduling your posts, ensure to switch up the content. No one wants to hear about your products and special offers day in and day out. What is appealing to your target market? Give them information that will satisfy their needs (and then slip in some information about your promotions or products too). Remember to research what is the best time of day to post for your industry. Knowing when your target market is online can make a huge impact on what type of engagement your posts get.

Pay for ads

If you spend money on Facebook advertising you shall be rewarded, and come on, compared to conventional advertising it’s pretty cheap! It can’t hurt to boost your page for a few days every month to generate new fans. One of the best features of Facebook advertising is how targeted you can be. By narrowing down your target market using geographic, demographic and behavioural characteristics you can essentially hand-pick who you want to broadcast to. Don’t forget to boost the odd post here and there too. If you have something you want heard far and wide- spend a few bucks and get that post seen!

It takes a lot of time, effort and persistence to create a successful Facebook Page with a loyal fan base. Not only is it a lot of work, but Facebook is constantly changing its algorithms to dictate how the platform operates. When operating a business, most business owners and Managers simply don’t have the time to effectively focus on their social media presence. At Cloud9 Marketing we help businesses small and large manage their online image. We understand algorithms, impressions and hashtags but most of all we understand how to get results online through social media, branding, content development, search engine optimization and more. Contact us today!

social-media-goals

You are probably tired of hearing how important social media is for your business. If you are like many you may be wondering how the effort spent on social media actually translates to a return on investment (ROI). It is not uncommon for business owners to delegate social media efforts to front-line staff, or take a stab in the dark themselves, with no notable results. Like any business venture, setting measurable goals is essential for ensuring the hours spent posting and tweeting is time well spent. Setting SMART goals on the most important social media metrics is essential for achieving results. Don’t recall SMART goals from Business101? They are goals that are Specific, Measurable, Achievable, Relevant and Timely. Below are 5 social media metrics with an example SMART goal for each.

Followers/ Likers

Think of Followers and Likers as your audience. These are potential customers who are interested enough in your brand to tune in to what you say and do. There are two ways to generate followers and likers, organically and through paid advertising. Organic followers are the cream of the crop as these people are genuinely interested in your brand and took their own initiative to follow what you do. Paid advertising is a great way to boost your followers/likers and social media advertising is targeted so you can ensure you are recruiting your target market through these ads.

GOAL: To increase followers/likers organically by 10% between September and December 2015.

If you currently have a following of 500 people a 10% increase would equate to an additional 50 followers. This is easy to measure and a 10% increase should be achievable for most businesses.

Reach

Reach is an important metric when posting on a Facebook Page. Reach is the number of people who saw your post. Don’t confuse reach for impressions. Impressions are the times your post was viewed keeping in mind your post could be viewed multiple times by the same person. Facebook algorithms have changed significantly over the last few years and organic reach is harder to achieve. To get the furthest reach on Facebook you need to pay for advertising. Measuring your paid reach is a good way of assessing how effective your Facebook ad campaign is.

GOAL: To reach 1500 people with Facebook ad XYZ between Sept 1st and Sept 15th 2015

As your ad runs you will be able

pay per click advertising

If you’ve been looking into increasing your web presence as a company you’ve probably encountered the phrase “pay per click.” Well this very vague title is exactly what we are going to explore in this blog post. What exactly is this so-called “Pay Per Click Advertising” and how does it work? Lets find out.

 

What is it?

Pay per click advertising is a form of web based adverting that helps with search engine optimization. Search engines like Google and Bing have designated spots on their search result pages, usually along the side or in the first 1-3 search result lines. These prime locations are reserved for paying clients who have pay per click advertising with key words relative to the search. Every time someone uses the ad by clicking on it, the paying client is charged, because it has proven to be a successful advertisement placement and search result combination.

 

How does it work?  

First things first, you’ll have to choose a keyword or phrase that you’d like your page to be associated. The process of determining which keywords you should apply to your business page requires a thought out approach. You’ll need to consider how generic or specific you’d like your results to be. Keep in mind what phrases your competitors might be using and always remember your target audience. Lucky you for, Cloud9 has marketing gurus available that do exactly that. We can help you determine what keywords would benefit your business, reach your target audience and achieve web presence goals. Working with a budget in pay per click advertising can work multiple ways. Sometimes it is a bidding war on the price per a click for a desired spot and search combination. Whoever is willing to pay the most per a click gets the spot. You may want to top out at a certain budget each month or after achieving a certain result. Almost all web presence goals can easily be reached by utilizing per click advertising as it increases traffic to your page, or even a sub pages of your website. Each click will take the searcher exactly where you’d like to be on your website. It’s the most ideal way for getting a searcher to find your page rather than your competitors and increase over all SEO.

 

Is it right for me?  

Sounds pretty peachy so far doesn’t it? Well the truth is, pay per click advertising is phenomenal; it is an incredible tool for your webpage. There aren’t many drawbacks for pay per click advertising unless the keywords and target audience don’t match. As mentioned before, this is a crucial step and needs some serious brainstorming. It can also be expressive and competitive to land your page in the top results section. If you’re considering using pay per a click, give us a call at Cloud9 and we can weight out the pros and cons for your company specifically and decide on the right marketing combination for your business. Pay per click isn’t for everyone or every business, but when it is fully understood and used correctly it can take your SEO to a whole new level.

Video Mistakes You Might Be Making

It’s no secret that videos are trendier than ever. From hilarious cat videos, to live news on your smart phone, our society is in love with videos. Embracing film as part of your marketing strategy can drastically improve your reach. We are all for video content because we know how powerful it is, when it’s done right that is. Whether you are gearing up to incorporate video into your marketing strategy or already have it implemented, these considerations for a successful video are key.

Concept

Whatever your concept is, make it clear in the first 8 seconds. The first couple of seconds are when the viewer decides if it is appealing or not. This is your do or die window for their attention. Reflect on what audience you are trying to reach and what you are trying to say about your brand, this is your time to shine.

Overselling

Finding the balance between being clear about your product or idea and drowning people in it can be tricky. The goal with any video is to make a lasting impression and call the viewer to action. You want them to remember your brand, and dig a little deeper on their own free will. It’s about creating engagement from the viewer. Rather than spill all the beans, lead them on with excitement and have all the info they’ll be craving ready in another video, or written on your website and point them in that direction.

Feedback

Everyone needs more feedback. Ask strangers in your target audience what they think about your video. Outside sources are best for feedback as your team, family and friends will have a bias.

Call to Action

As mentioned in overselling, each video needs to call the viewer to some kind of action. The call can be just to create curiosity, generate a referral, get a free quote, how to use your product and so on. Maybe all you are trying to do is get them to like your Facebook page, whatever it is, make sure it is clear in your objectives before and after the video is created.

Boring

A few things can make a video boring. If it is too long, it’s boring. If the concept isn’t portrayed in an engaging way, it is boring. If the people in the video are, well boring, it is of course going to be a boring film. Spending a couple of extra bucks to hire someone to film and act in your video could make all the difference. This is something you’ll need to weigh out for yourself, but if you were planning on using Larry, the monotone receptionist as your lead star, maybe rethink that one.

Placement

Now that you’ve created your perfect video, don’t let it go to waste! Placement on your website should be front and center. On YouTube it should be on your own channel which will eventually have more videos to fill the auto play, this will keep your target audience much more excited about your company as there is even more material for them to view. Be sure to cross post on other outlets like Vimeo and Facebook. If you choose to do paid advertisement with your video choose the sites that will appeal to the right demographic, and again watch placement of where your video will be on each page that you are paying for.

We can’t say this will make video-making fool proof, but it is a step in the right direction. When creating or perfecting your video content keep these helpful hints in mind. If you are interested in video marketing but don’t know where to start, check out Cloud9’s video production & marketing services.

social media image sizes

Check out Sure PayRoll’s nifty cheat sheet for optimal social media images size. Definitely worth bookmarking!