Whistler, BC is the #1 ski and mountain biking destination in North America, and it’s where we call home. In our blog we couple our love of Whistler with marketing. Check out our blog for destination related marketing ideas and trending topics.

A preview of the Whistler Adaptive website
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Championing Accessible Web Design for Whistler Adaptive Sports

At Cloud9 Marketing, we proudly support inclusivity in Whistler’s dynamic sports community. Our latest project with the Whistler Adaptive Sports Program highlights our expertise in accessible web design, showcasing our dedication to creating websites that are both functional and inclusive. This collaboration goes beyond web development. It ensures that everyone, regardless of ability, can connect with the life-changing programs at Whistler Adaptive.

Building a website that merges stunning design with accessibility requires focus and intention. We embrace this challenge fully. Following the Web Content Accessibility Guidelines (WCAG), we created a platform that is easy to use, visually engaging, and welcoming for everyone.

Accessibility is never an afterthought in our projects. It is central to our design philosophy. Every detail, from the clean layout to intuitive features, reflects our belief that digital spaces should serve all users equally.

A preview of the Whistler Adaptive's Accessible Web Design on it's About Us page

Merging Design Excellence with Accessibility

This website celebrates the strength and spirit of Whistler’s adaptive sports community. It amplifies their stories and makes it simple for users to explore programs, find resources, and get involved.

We designed the platform to foster connection and empower visitors. Interactive elements, streamlined navigation, and clear content ensure that every user—new or returning—feels valued. The website mirrors the inclusivity and vibrancy of the community it represents.

A preview of the Whistler Adaptive's Accessible Web Design on it's Volunteer page

Looking Ahead: A Future of Digital Inclusion

This project inspires us to dream bigger. At Cloud9 Marketing, we envision a digital world where accessibility is standard, not optional. Our work with Whistler Adaptive Sports is only the beginning. We remain committed to creating inclusive digital experiences that connect and uplift communities.

A Whistler Adaptive Ski Instructor smiling with her ski students at the top of Whistler Mountain

Photo by Whistler Adaptive

Create Your Inclusive Digital Presence with Cloud9

Is accessibility part of your online strategy? It should be. At Cloud9 Marketing, we specialize in accessible web design, crafting websites that are innovative, visually stunning, and inclusive for everyone.

Let’s make your digital platform a true reflection of your values. Together, we’ll create a website that serves your audience and sets a benchmark for inclusivity and excellence.

Start your journey today. Contact Cloud9 Marketing to learn more about our accessible website development services.

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How Whistler Businesses Prepare for Winter Guests

As the first snowfall approaches, Whistler’s tourism industry kicks into high gear, and behind the scenes, businesses are busy fine-tuning their marketing strategies to get ready for the bustling winter season. While many visitors are daydreaming about powder-filled runs and cozy lodge stays, local businesses are focused on making sure they’ll be top of mind when those dreams turn into bookings.

So, what does it really take to prepare a Whistler business for winter guests from a marketing perspective? Let’s pull back the curtain and take a look.

Refreshing Marketing Materials

Switch out the summer colours for the crisp coolness of winter.

Winter tourism is big business in Whistler. To attract new and returning guests, companies refresh their marketing strategies and materials. From booking ski lessons to promoting cozy winter accommodations, the right digital strategy can make or break a season.

From stunning shots of freshly groomed trails to festive vibes in the village, winter marketing is all about showcasing Whistler’s magic in a way that resonates with potential visitors. But this process isn’t just about slapping on some snowflakes—it’s about telling a story that compels people to choose Whistler as their ultimate winter destination.

Whether it’s updating their website with seasonal imagery, launching a winter-themed social media campaign, or tweaking ad creatives to capture the snowy excitement, marketing teams work around the clock to refresh their visuals and messaging. 

Enhancing your Digital Presence

Use marketing language that inspires urgency and excitement.

Businesses take this time to push early-bird deals, set up seasonal campaigns, and optimize SEO for winter vacation keywords. Ensuring high visibility during this peak season is crucial, as competition is fierce.

With the bulk of travelers planning their trips online, having a strong digital presence is crucial. Businesses in Whistler often take this time to perform an audit of their website and social channels, ensuring they’re optimized for search engines and ready to convert browsers into bookers. From boosting SEO with winter-specific keywords to ensuring seamless mobile navigation, these businesses are making sure their digital storefront is just as polished as their real one.

At Cloud9 Marketing, we help businesses revamp their websites, social media campaigns, and PPC ads to highlight winter-specific services and offers.

Social Media Strategy Overhaul

Find opportunities everywhere to engage with your audience.

Winter in Whistler brings endless opportunities for content creation, and businesses are eager to harness the power of social media to engage their audience. Whether it’s planning out an Instagram feed full of snowy landscapes or curating user-generated content that showcases real guests’ winter adventures, every detail of the social media strategy is thoughtfully planned.

Influencer partnerships, live videos, and interactive content like polls or countdowns keep potential guests excited and engaged in the lead-up to their visit. This is where the magic happens—businesses work hard to craft stories that connect with their audience and get them dreaming about their winter getaway.

Collaborations & Partnerships

Create a sense of community and convenience for your guests.

Winter in Whistler isn’t just about individual businesses; it’s about the community coming together to provide a complete experience. Many tourism companies collaborate with local businesses to create unique winter packages, combining accommodation, ski rentals, and dining experiences.

Cloud9 Marketing often steps in to help facilitate these partnerships, ensuring businesses have the marketing support they need to cross-promote services and maximize their visibility.

Precautions for the Unexpected 

The base of Whistler Mountain with thin snow

Be prepared to shift attention towards other aspects of the winter holidays.

If there’s one thing Whistler businesses know, it’s that winter can be unpredictable. A late winter resulting in no new snow, a lack of reservations due to uncertain weather, or sudden surges in bookings due to a surprise snowstorm are just a few of the potential challenges. That’s why businesses should always have a Plan B (and C).

Whistler businesses rely heavily on the snow during winter to attract guests, but sometimes Jack Frost doesn’t deliver on time. That’s where a flexible marketing strategy comes into play. Activity companies like Canadian Wilderness Adventures prepare for changing conditions by constantly monitoring weather and trail conditions to adjust their offerings accordingly. By monitoring weather patterns closely, businesses can adapt their messaging to focus on alternative winter activities or promote early-bird deals for when the snow finally arrives.

At Cloud9 Marketing, we help our clients pivot quickly, shifting campaigns to highlight off-slope experiences like cozy dining, spa getaways, or scenic winter hikes, ensuring guest interest stays high, even when the snow is running a little late. Adaptability is key, and we make sure your marketing doesn’t miss a beat, no matter the weather.

Impactful Internal Marketing

Emphasize care and commitment to your staff and seek those who value memorable guest experiences.

With winter bringing an influx of tourists, businesses need to scale up their workforce. Hiring seasonal staff is essential for the busy months ahead, and training these new hires takes careful planning. Local restaurants, hotels, and activity companies onboard temporary workers, giving them thorough training in guest service, safety protocols, and winter activity operations.

Internal marketing plays a huge role in getting the whole team aligned and ready for the season ahead. Staff need to be just as informed and excited about the winter campaigns as the customers they’ll be serving. Businesses hold internal briefings, share brand updates, and make sure everyone is on the same page when it comes to delivering the perfect guest experience.

For some, it means team-building exercises or sneak previews of upcoming promotions. For others, it’s in-depth training on new digital tools or platforms that will help streamline marketing efforts and boost guest satisfaction.

At Cloud9 Marketing, we’ve noticed many businesses using social media to promote job openings, leveraging targeted ads to attract talent from across the region, even internationally. Ensuring a smooth hiring process now translates to a better guest experience once winter hits.

Preparing for Guest Feedback

Be open-minded and willing to evolve.

In a competitive market like Whistler’s, the guest experience can be the deciding factor for repeat business. Companies take time to ensure every touchpoint—from booking to check-out—is seamless and personalized. Special touches, like holiday-themed welcome packages, hot chocolate stations, or ski concierge services, go a long way in creating memorable winter experiences.

While many people think marketing stops at the point of sale, that’s far from true. Smart businesses understand that feedback from guests is gold when it comes to future marketing efforts. Leading into the winter season, Whistler businesses gear up their online review strategies, ensuring they’re ready to respond to feedback quickly and authentically. It’s about staying agile and being proactive, so they can turn positive experiences into glowing reviews that will help drive future bookings.

At Cloud9 Marketing, we work with businesses to refine their customer journey through digital channels, ensuring that their online presence mirrors the level of service they provide in person.

As winter approaches, Whistler businesses are busy behind the scenes, perfecting every aspect of their marketing strategies. They’re refreshing seasonal content, aligning internal teams, boosting their digital presence, and preparing for engaging social media takeovers—all to create an experience that captivates and converts. With a focus on impactful marketing and attention to guest feedback, they’re set to welcome the winter crowds when the snow arrives. If you’re aiming to elevate your winter marketing, Cloud9 Marketing is here to help your business stand out. From crafting a dynamic social media strategy to optimizing your website for winter traffic and building impactful internal campaigns, our expertise ensures your business is ready for the season. Let’s work together to make sure your business tops everyone’s winter getaway list!

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Christmas lights on top of a pavilion in Whistler Vilalge during winter snow
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Whistler’s Winter Pulse: Be Agile, Be Adaptive, Be Successful!

As snowflakes grace our mountainous haven and the festive season draws near, businesses anticipate a harmonious fusion of winter wonder and holiday joy. At Cloud9 Marketing, we specialize in elevating your endeavours through Whistler holiday marketing, ensuring your business seamlessly embodies the distinctive spirit of our mountainous paradise. Embark with us on a journey to master the art of holiday marketing, uniquely crafted for businesses nestled in the heart of Whistler.

 

Whistler Village in winter with snow and christmas lights

Setting the Stage for Success

In our local context, goal-setting takes on a special significance. Whether you run a ski gear shop, a cozy café, or a tour guide service, clearly defined objectives are crucial. Do you aim to draw in more tourists to the slopes, enhance the experience for our residents, or both?

We encourage early planning, aligning your goals with the unique spirit of Whistler. The earlier you start, the better you can synchronize your campaigns with the rhythm of the Whistler community.

 

Family enjoying coffee and treats in a cozy cafe under christmas decorations

 

Example: A ski gear shop could set goals to attract both tourists and locals, planning promotions around community events. Similarly, a cozy café might strive to be the preferred local spot for holiday gatherings, weaving its promotions into the fabric of community festivities.

Crafting Compelling Holiday Content

Whistler isn’t just a destination; it’s an experience. Our holiday marketing strategy revolves around storytelling that captures the essence of our mountain paradise. Your business should aim to craft narratives that resonate with the thrill of the first snowfall and après-ski warmth, embracing Whistler holiday marketing to captivate your audience and make your business the heart of festive celebrations.

 

Peak to Peak Gondola Whistler going over a skiier in a red jacket

 

You’ll want to Invest in visually stunning content that showcases your business against the backdrop of our picturesque landscapes. And here’s the secret sauce – encourage our vibrant community to contribute! Let user-generated content (UGC) become the heartbeat of your holiday narrative.

 

Example: The ski gear shop could tell stories of crafting the perfect ski set against Whistler’s backdrop. Meanwhile, the café might create visually appealing content and encourage user-generated photos of customers enjoying holiday treats.

Leveraging Social Media Platforms

Whistler’s social media scene is as diverse as its slopes. Facebook becomes a communal fireplace, where businesses can engage with both locals and visitors alike. Instagram transforms into a visual gallery, displaying the magic of our winter wonderland.

Twitter (X) is our real-time communication hub, connecting businesses with the pulse of the community. And let’s not forget LinkedIn for those B2B connections that make our local economy thrive. As a full-service creative agency, we also recommend developing strategic paid advertising campaigns on these platforms, amplifying your presence amidst the festive noise.

 

Lady holding a mobile phone with social media icon bubbles floating up

 

Example: The ski gear shop can use Facebook to promote local events, Instagram for captivating imagery, Twitter for real-time updates such as announcing fresh powder conditions and LinkedIn for B2B collaborations. Meanwhile, the café can leverage Instagram for visually appealing posts, showcasing seasonal specials like a decadent peppermint mocha, and Twitter (X) for real-time updates on live acoustic performances or other evening events.

Analyzing and Optimizing Your Strategy

In a town where the rhythm of winter beats in sync with our community’s heartbeat, analytics are your compass. Dive into metrics that matter locally. Look at website traffic from potential tourists, engagement from our close-knit residents, and conversion data that reflects the success of your campaigns.

We can’t emphasize enough the importance of interpreting these metrics through a local lens. You need to understand what resonates with Whistler’s diverse audience and optimize your strategy in real-time. Be agile, be adaptive, and let your holiday campaigns dance with the rhythm of our unique mountain town.

Example: A tour guide service can analyze website traffic for optimized winter tour packages. A café can track social media interactions to adapt its menu, while a ski gear shop can use conversion data for strategic inventory planning.

 

Two people riding snowmobiles wearing winter gear on a clear day

 

As we conclude this comprehensive guide tailored for local businesses in Whistler, we invite you to infuse your holiday campaigns with the spirit of our mountain haven. May your goals be as lofty as our peaks, your stories as captivating as our landscapes, and your social media presence as vibrant as our community.

 

Apply these insights to your holiday marketing, and let the magic of Whistler’s winter transform not just your business but the entire town into a festive, prosperous haven. If you need help with your Whistler Holiday Marketing, reach out to our team and Book a Consultation. Happy holidays from Cloud9 Marketing!

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Snowy mountain valley at dusk with pine trees covered in snow and beautiful purple coloured clouds
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Snow-Proof Your Business: 5 Strategies for Whistler’s Winter Season

Winter is upon us, and for businesses in Whistler, it’s a season of both excitement and challenges. As the snow blankets this picturesque region, adventure seekers and travellers flock to the mountains, seeking thrills and unforgettable experiences. But how can your business stand out in this winter wonderland? How can you navigate the snow-covered path to success? In this article, we’ll explore 5 strategies to snow-proof your business and make this winter in Whistler truly remarkable.

 

1. Elevate Your Digital Presence for Winter

Whistler transforms into a winter wonderland during this time of year, and your online presence should reflect that. Picture your website as a cozy cabin inviting visitors to experience the magic of the season. Update your website with winter-centric imagery, highlight your seasonal offerings, and ensure a seamless mobile experience. Let’s make sure your online welcome mat is ready for the winter rush!

Desktop computer on a desk with a chair and a coffee cup and a desk palnt

2. Navigate the Snowy Path with Local SEO

Much like preparing for an exciting mountain expedition, gear up your website with strategically chosen keywords and robust local SEO tactics. Just as a well-marked trail leads adventurers, optimize your online presence to guide your target audience directly to your establishment. When winter enthusiasts seek services in Whistler, ensure your business shines on the virtual map, standing out like pristine powder after a snowfall. Let local SEO be your compass, directing eager customers to your doorstep!

 

3. Craft Tempting Winter Promotions

As the winter wonderland embraces Whistler, entice your audience with promotions designed to encapsulate the magic of the season. Develop irresistible winter-themed experiences, such as après-ski gatherings, guided winter adventure tours, or seasonal tasting events. Showcase these experiences as the focal point of your winter promotions. Complement this with a loyalty program that rewards repeat visits, enhancing customer retention during the season. Additionally, optimize your approach with targeted seasonal email campaigns, tailoring content to resonate with your audience’s winter aspirations and preferences. Let the allure of winter guide your marketing strategies, ensuring your offerings captivate and resonate with both local and visiting patrons.

 

4. Spin Tales of Winter Magic with Engaging Content

Every winter season has its own unique story, and your business plays a vital role in Whistler’s winter tale. Weave this narrative through diverse and engaging content that resonates with your audience. Picture your content as a warm mug of cocoa by the fireside—inviting and comforting. Share thrilling blog posts about winter adventures, host cozy fireside chats with industry experts, run a winter photo contest to showcase community moments, and spotlight your seasonal menu offerings. Invite your audience to immerse themselves in the beauty and excitement of winter, establishing a strong emotional connection with your brand during these frosty months.

 

Vintage camper outdoors in the snow with people sitting around a fire

Four Season Whistler

5. Form Snowball Partnerships for Collective Success

In the spirit of unity within our community, forming meaningful partnerships can make this winter season truly exceptional. Imagine collaborating with a local ski rental shop, offering joint discounts for adventure seekers, or partnering with a nearby spa for après-ski relaxation packages. Additionally, teaming up with a neighboring café to provide exclusive coffee and dessert pairings can enhance the winter experience for your patrons. Let’s explore these collaborative opportunities, creating a snowball effect of success that benefits us all in Whistler’s close-knit business community.

 

A group of people smiling and collaborating over coffee and technology

 

As we gear up for a winter full of adventure, delight, and growth, let Cloud9 Marketing be your trusted companion on this exhilarating journey. Our team is here to ensure your business soars high and embraces the magic of the season. Let’s make this winter in Whistler one for the books!

 

Reach out to us at [email protected] or book a consultation to get started on your winter marketing adventure.

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mountain bikes on mountain above clouds at sunrise
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Unleashing Unforgettable Adventure Experiences in Whistler

TL;DR

  • Whistler is a top destination for adventure enthusiasts worldwide, offering diverse outdoor activities in breathtaking landscapes.
  • Challenges include effectively marketing adventure experiences, addressing safety concerns, and standing out in a competitive market.
  • Engaging the local community, crafting compelling experiences, and utilizing social media are essential for success.
  • Influencer marketing can expand the reach of adventure offerings.
  • Understanding preferences and continuous innovation can establish Whistler as the go-to adventure tourism haven.

Whistler, a picturesque destination nestled in the heart of nature, has become a magnet for adventure enthusiasts seeking an adrenaline rush. Its breathtaking landscapes and diverse outdoor activities have transformed it into a haven for thrill-seekers from around the world. In this blog, we delve into the importance of effectively promoting outdoor adventure experiences and explore the challenges faced by adventure tourism providers in attracting their target audience.

Understanding Whistler’s Adventure Tourism Landscape

Whistler stands out as a premier adventure tourism destination, offering a plethora of thrilling experiences that cater to various tastes. From heart-pounding mountain biking trails to heart-stopping snowboarding slopes, the range of activities available is truly remarkable. Tourists flock to Whistler to experience its unique blend of outdoor adventures, creating memories that last a lifetime. The region’s diverse offerings ensure that every adventure enthusiast finds something to get their adrenaline pumping.

The Difficulties in Promoting Outdoor Adventure Experiences Effectively

While the allure of adventure tourism is undeniable, reaching the right audience with the right message can be a daunting task. Identifying the target audience for adventure experiences and understanding their preferences is crucial to crafting compelling marketing campaigns. Additionally, the seasonal variations in Whistler’s climate impact the type of activities available, requiring tourism providers to be flexible and strategic in their promotional efforts.

Challenges of Attracting Adventure-Seeking Tourists to Whistler

To entice adventure-seeking tourists, Whistler must address concerns related to safety and risk management. Adventure experiences often involve an element of risk, and potential customers need reassurance that their well-being is a top priority. Leveraging digital marketing channels becomes imperative to reach adventure enthusiasts worldwide and communicate the safety measures in place, dispelling any doubts they may have.

 

Whistler Lifestyle Photography

Struggles in Standing Out in the Competitive Adventure Tourism Market

With adventure tourism booming, the competition in Whistler’s market is fierce. Tourism providers must conduct thorough competitor analysis to understand their rivals’ strategies and identify gaps they can fill. By offering unique adventure packages and experiences, businesses can create a compelling selling proposition that sets them apart from the crowd. Collaborating with local businesses not only fosters a sense of community but also opens up new avenues for mutual growth and customer acquisition.

Lack of Strategies to Capture the Attention of Local Thrill-Seekers

While Whistler attracts tourists from all corners of the globe, engaging the local community is equally important. Understanding the preferences of local adventure enthusiasts and tailoring experiences to resonate with them can lead to a loyal customer base. Challenges may arise in enticing locals to participate in adventure activities, as they might perceive these offerings as catering primarily to tourists. However, community engagement initiatives that promote the benefits of adventure tourism can bridge this gap and create a sense of pride among locals.

Crafting Engaging Adventure Experiences

To remain competitive, adventure tourism providers must design experiences that genuinely resonate with their customers. By incorporating storytelling elements and personalization, providers can forge stronger connections with their audience. Furthermore, collecting and utilizing customer feedback is vital for continuous improvement, ensuring that the adventure experiences evolve to meet changing preferences and expectations.

Marketing Whistler’s Adventure Offerings

The power of social media in showcasing adrenaline-pumping experiences cannot be underestimated. By sharing captivating visuals and thrilling stories, adventure tourism providers can entice potential customers to embark on their own Whistler journey. Moreover, effective content marketing, including blog posts, videos, and guides, can establish providers as authoritative sources of adventure-related information, attracting visitors to explore their offerings.

Influencer marketing is a game-changer in the adventure tourism sector. Collaborating with influential figures who align with the brand’s values can exponentially expand the reach of adventure offerings. Authentic endorsements from these influencers can motivate their followers to seek their own adventure in Whistler.

Whistler’s adventure tourism industry holds immense potential, but it also faces its fair share of challenges. By understanding the preferences of both tourists and locals, embracing innovative marketing strategies, and continually refining adventure experiences, Whistler can overcome obstacles and establish itself as the go-to destination for adventure enthusiasts worldwide. The thrill of adventure awaits in Whistler, and it’s time to embrace the journey of unleashing unforgettable experiences in this natural wonderland.

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summer-tourists-in-whistler
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Be the Destination: Strategies to Attract and Engage Summer Tourists in Whistler

TL;DR:

  • Understand the mindset of summer tourists: They want outdoor adventures, relaxation, and unique experiences in Whistler. Authenticity and personalized service matter to them.
  • Leverage digital marketing channels: Use social media, SEO, and targeted ads to attract tourists. Create compelling content to showcase your business.
  • Create memorable experiences: Highlight insider tips, attractions, and use storytelling techniques. Tempt potential tourists to choose you as their ultimate Whistler destination.
  • Implement customer retention strategies: Offer personalized experiences, exclusive deals, and collect feedback. Build loyalty and create a loyal customer base.

Whistler, BC, is a coveted destination for summer tourists seeking adventure, relaxation, and unforgettable experiences. As a local small business owner, it’s essential to understand the mindset of these tourists and meet their expectations to stand out from the competition. In this article, we’ll explore solution-based strategies that will help you become the go-to destination for summer tourists in Whistler. From leveraging digital marketing channels to creating compelling content and implementing effective customer retention strategies, we’ve got you covered. Let’s dive in and unlock the secrets to attracting and engaging summer tourists in Whistler.

Understanding the Mindset of Summer Tourists:

If you want to attract and engage summer tourists successfully, you’ve got to understand what they’re all about. When you think of these visitors, picture people who are looking for outdoor adventures, relaxation, and those one-of-a-kind experiences that only Whistler can offer. They’re all about that stunning natural beauty! What really matters to them is authenticity, personalized service, and creating memories that will stick with them. So, if you want to be their go-to spot for a summer getaway, make sure your business ticks all those boxes.

Leveraging Digital Marketing Channels:

If you’re eager to lure in vacationers to Whistler, digital marketing channels are your secret weapon! Seriously, you’ve got to tap into the power of social media platforms, search engine optimization (SEO), and targeted online ads to reel in those potential tourists. But here’s the deal: you’ve got to create content that really grabs their attention. Show off what makes your business special, like those jaw-dropping landscapes, heart-pumping activities, and top-notch service. Get your audience hooked with eye-catching visuals, informative blog posts, and interactive stuff that gives them a taste of the experiences they’ll have at your place. It’s all about getting them excited and ready to book a visit!

Creating Compelling Content and Experiences:

Here’s the scoop on grabbing the attention of summer tourists. It’s all about crafting a killer content strategy that shows off the absolute best of what Whistler has in store. Think insider tips, those hidden gems, and the attractions that are an absolute must-visit. And here’s the secret sauce: use storytelling techniques to capture the true essence of your business and the mind-blowing experiences it offers. Whether it’s through awesome social media campaigns, super informative blog articles, or mind-blowing video content, your goal is to inspire and tempt those potential tourists to make your business their ultimate Whistler destination.

Implementing Effective Customer Retention Strategies:

Your goal is to keep those summer tourists coming back for more, so building customer loyalty is going to be key for your business. You’re going to want to have a solid customer retention strategy in place to nurture those long-lasting relationships. Think personalized experiences, exclusive deals, and loyalty programs that give them every reason to come back. But don’t stop there! Make sure you’re collecting feedback and really listening to your customers. That way, you can keep improving and surpassing their expectations. When you deliver exceptional service and create those unforgettable moments, you’ll build a loyal army of customers who not only stick around but also become your biggest fans.

 

Becoming the top destination for summer tourists in Whistler requires a strategic and customer-centric approach. By understanding the mindset of tourists, leveraging digital marketing channels, creating compelling content and experiences, and implementing effective customer retention strategies, you can attract, engage, and retain vacationers seeking unforgettable experiences in Whistler. Embrace these strategies and position your business as the ultimate summer destination, ready to provide memorable moments and create lifelong memories for tourists from around the world.

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Whistler Village in the Summer
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Standing Out During Whistler’s Peak Season: A Guide for Local Businesses

Whistler’s peak season is an exhilarating time filled with endless possibilities for local businesses. However, with so much excitement, it can be challenging to stand out from the crowd. In this guide, we’ll explore the key obstacles that local businesses face during this buzzing period. Whether it’s capturing attention, promoting unforgettable events, driving foot traffic, or engaging vacationing families, we’ve got you covered. Let’s dive in and discover practical solutions to make your business shine in Whistler’s peak season.

TL;DR

  • Craft a unique value proposition and share your authentic story
  • Invest in vibrant signage and captivating window displays
  • Promote events through social media and collaborate with local influencers
  • Drive foot traffic by forming strategic partnerships
  • Create family-friendly experiences and utilize technology for engagement

Standing Out Amidst The Summer Buzz

When you find yourself amidst the bustling atmosphere of Whistler’s peak season, it’s no secret that standing out from the competition can be a real challenge. You want your business to be noticed and remembered by customers who truly appreciate what you have to offer.

Craft a Unique Value Proposition (UVP)

One effective way to differentiate your business is by crafting a unique value proposition. Take the time to identify what sets your business apart from others in the area. What unique experiences, products, or services do you provide that no one else can? Clearly communicate this value to your target audience, emphasizing the benefits they will gain by choosing your business.

Take Uber for example – Uber’s solid UVP is its convenient, reliable, and on-demand transportation service that connects riders with drivers through a user-friendly mobile app, revolutionizing the way people travel and making transportation more accessible and efficient globally.

Embrace Authentic Storytelling

Another powerful tool is authentic storytelling. Share the story behind your business – its values, its journey, and the passion that drives you. You could do this by:

  • Hosting in-person events or workshops where you can personally share your business’s story,
  • Displaying storytelling signage or posters within your physical location,
  • Incorporating your business’s narrative into printed marketing materials such as brochures or flyers, or even,
  • Organizing community outreach programs where you can speak directly to local residents about your business and its story.

Creating compelling narratives that resonate with your audience helps them forge a deeper connection with your brand. By showcasing the heart and soul of your business, you’ll stand out from those who only focus on the surface level.

Develop a Memorable Brand Identity

Investing in a memorable brand identity is also crucial. You want to create a visually appealing brand that reflects the essence of your business. From your logo to your color scheme and overall design aesthetic, make sure it captures attention and leaves a lasting impression. When customers see your branding, they should immediately associate it with the unique experiences and exceptional offerings your business provides.

Promoting Summer Events 101

Promoting your summer events and festivals effectively can be quite a headache. You want to make sure your events stand out and capture the attention of your target audience, leaving them with unforgettable experiences. After all, who doesn’t want their event to be the talk of the town?

Harness the Power of Social Media

Harnessing the power of social media can work wonders for promoting your events. Take advantage of popular platforms to generate a buzz and get people talking about what you have in store. Interact with your audience by giving them sneak peeks behind the scenes, offering exclusive promotions, and building anticipation as the event approaches. Social media opens up a direct and interactive channel to connect with your audience, creating a sense of excitement and encouraging them to mark their calendars and join in on the fun.

Team up with Local Influencers

Teaming up with local influencers is a game-changing strategy to amplify your event promotions. Take the time to identify influencers in the Whistler area who resonate with your target audience, and join forces with them to spread the word about your upcoming events. The endorsements and recommendations from these influencers hold immense value and can work wonders in expanding the reach and visibility of your events. By harnessing their influence and tapping into their dedicated following, you’ll draw in a larger crowd and ignite greater interest in your exciting summer events and festivals.

Encourage User-Generated Content (UGC)

To truly make your events stand out and encourage attendees to engage and share their experiences on social media, incorporate interactive elements and create photo-worthy moments throughout the event. Provide designated selfie stations, encourage the use of event hashtags, and host social media contests or challenges that incentivize attendees to capture and share their favorite moments online. By fostering a social media-friendly environment, you’ll enhance attendee engagement and expand the reach of your event online.

Driving Foot Traffic To Your Business

Attracting foot traffic and making your business a go-to destination during Whistler’s peak season can seem like a daunting challenge. With countless options available to visitors, it’s vital to find effective ways to stand out from the crowd.

Invest in Vibrant Signage & Imaginative Window Displays

Capture attention and make a lasting impression by investing in vibrant signage that reflects the unique appeal of your business, instantly grabbing the eye amidst the bustling peak season atmosphere. Craft imaginative window displays that ignite curiosity and inspire passersby, transforming your storefront into an alluring showcase of your remarkable offerings. This visual storytelling approach will attract more foot traffic, convert casual observers into enthusiastic customers, and leave a lasting impression.

Leverage Strategic Local Partnerships

To enhance the impact of your captivating window displays and vibrant signage, leverage strategic partnerships with local businesses. Collaborate with establishments that share your target audience, cross-promote each other, and recommend customers. By expanding your reach and fostering a sense of community, these collaborative partnerships will further increase foot traffic to your business and make a more significant impact during Whistler’s peak season.

Engaging Vacationing Families On Their Summer Vacation

When it comes to creating unforgettable experiences for vacationing families in Whistler, you want to make sure they have a blast and keep coming back for more.

Develop Family-Friendly Activities

A fantastic approach is to develop family-friendly activities that cater specifically to their needs and interests. Think about what would make their vacation extra special and design programs, services, or experiences that are tailored for families. From guided nature walks to interactive workshops or even customized adventure packages, offering activities that the whole family can enjoy will catch their attention and create memories that will stay with them.

Prioritize Convenience and Comfort

Another great strategy is to prioritize convenience and comfort for families. Make sure your facilities have family-friendly amenities such as convenient changing rooms, stroller-friendly pathways, and dedicated areas for nursing or feeding. Consider going the extra mile by offering services like childcare options or exclusive family-oriented discounts. By taking care of their unique needs and making their experience hassle-free, you’ll leave a positive impression and forge lasting connections with vacationing families.

Use Digital Platforms and Technology to Engage with Families

Moreover, don’t underestimate the power of digital platforms and technology in engaging with families. Utilize popular social media channels to share family-friendly content, helpful tips, and exciting recommendations. Encourage families to share their experiences and use relevant hashtags to foster a sense of community. Consider creating a dedicated website or mobile app specifically designed for families, where they can find information on kid-friendly attractions, upcoming events, and services in Whistler. By harnessing the potential of technology, you can enhance their vacation experience and establish a lasting bond with vacationing families.

In Summary

There you have it, a comprehensive guide to help your local business stand out during Whistler’s peak season. By investing in vibrant signage, captivating window displays, and strategic partnerships with local businesses, you can attract attention, drive foot traffic, and create a lasting impression. Don’t forget to leverage the power of social media, engage vacationing families with tailored experiences, and embrace technology to enhance engagement and foster connections. With these strategies in your toolkit, you’ll shine brightly amidst the bustling atmosphere of Whistler’s peak season. Happy thriving!

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Optimize Your Whistler Business For Mobile

Google recently announced that at some point in 2018 they will be switching to mobile-first indexing. This huge change means that Google will now determine SEO rankings based on the quality of businesses mobile sites, rather than the desktop version. If you want your business to rank effectively for local searches, it’s important you start focusing your efforts on the mobile-friendliness of your site. We’ve outlined for you the difference between desktop and phone searches, and how you can adjust your mobile site to improve your local SEO ranking.

What’s the different between desktop and mobile?

Most laptop and computer searches have delayed search intent. This means that users may be searching for your business from home or work to see if you have what they need, but don’t plan to visit you straightaway.

This can also be true for mobile searches, as people usually grab the nearest device to them to look something up. However, most mobile searches come with immediate search intent, as people are already out and looking for places to visit in the area. Focusing on this immediacy, and having simple, readily available answers for mobile users, is crucial to optimizing your local SEO.

How do I optimize my local business for mobile?

 

  • Focus on Voice Searching

Phone users tend to avoid lengthy searches, as typing on a small device can be frustrating. Using audio is becoming the easiest and most popular way to search online, thanks to the rise of mobile chat bots and devices like Google Home, Amazon Echo and Apple Homepod. This means searches have become much more conversational, as customers actually say what they are looking for. By optimizing your site for shorter keywords, and common spoken phrases like ‘near me’ or ‘where can I find’, you can tailor your site to provide an optimal mobile experience.

  • Increase your Speed

Rather surprisingly, people are typically more patient on mobile than on desktop. That being said, 19% of people will abandon a page if it takes longer than 5 seconds to load. To create a frictionless experience, you should really attempt to improve your site speed. This can be done by tweaking your site to reduce the amount of redirects you include, and by grouping assets like JavaScript and CSS, so the browser has fewer files to load. You can also optimize and scale your images, and use browser caching.

  • Create a Mobile-friendly Design

Ultimately, if you design a mobile site with the user in mind, the results will speak for themselves. There are some great websites that can test how phone-friendly your site is, but you can first try clearing all the clutter and pop-ups from your site. Adjust your typography for a small screen, and make sure you leave enough room between clickable elements for fingers and thumbs. You can also try having a responsive design that can adapt to all screens: this means your site is all on one URL and will be easier for Google to index.

With mobile traffic now eclipsing desktop traffic, it’s important to improve your mobile site to keep up with these changes. If you need some help optimizing your site for mobile, our team at Cloud9 Marketing would be more than happy to help.

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Whistler Lifestyle PhotographyCloud9 Marketing
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Local SEO for your Whistler Business Guide

Whistler offers an amazing array of top-quality services and companies. While this is what makes us such an incredible community, it also means that there is a lot of competition for local businesses. Your website allows you to speak to the entire online world, but if you’re offering local services you need to be predominantly targeting potential customers in Whistler. Optimizing your website for your geographical area is essential for boosting your SEO, and for showing customers exactly where they can find you. Here are our top tips on how you can improve your local SEO and generate better traffic through location-based searching.

#1 Get on Google My Business

Registering your business with Google My Business is the first step to optimizing your local SEO. It’s completely free to do, and allows you to manage your online presence across Google’s search pages, including Maps. It asks you to fill in a mini summary of your business that gets displayed at the top of Google’s results pages. This means it is essentially the first impression potential clients will get of your business, before even clicking on your website. It’s also important to update this on a regular basis with new photos, information, hours, etc. As well, encourage your customers and clients to review your business on Google – even a few reviews looks good.

Local SEO Map Pack

What people see when they Google Cloud9 Marketing

#2 Keep your contact information consistent

It’s crucial that all your information is the same across online platforms. Not only does this make it easy for customers to find you, but also it shows you uphold a reliable business. NAP (your company’s name, address and phone number) is your digital thumbprint, and if this information fails to align across the different online profiles of your business, Google will recognise these inconsistent listings. The more times Google ‘sees’ your thumbprint on reputable websites, the more confident it becomes that it is displaying a trustworthy business in its search results.

#3 Build your online credibility

Even though this one takes time, having a solid catalogue of good reviews on your page is going to elevate your local credibility and improve your SEO ranking. A recent survey found that 84% of people trust online reviews as much as personal recommendations. Don’t be afraid to sincerely ask customers for reviews, and make it easy for them to do so by offering a multitude of potential review sites to use, such as Google+, Facebook and Yelp.

#4 Connect with other local Whistler businesses

If the Internet didn’t exist, you’d probably have to promote your business through regular networking, or by joining a Whistler business group, right? The truth is, you should still be doing the equivalent of this online. Start liaising with other local businesses and linking them on your site, and this will hopefully encourage them to return the favour. By engaging with respected companies you will show search engines that you are a trusted, reliable source.

#5 Write great content

If you keep producing quality, locally orientated content, then results will naturally follow. Keep your customers interested and engaged to increase their affinity with your brand. This can be via content promotions, polls, or just some interesting posts about what’s going on in Whistler next weekend. Maintaining steady blog posts and social media posts demonstrates your involvement in the local community, and can be a super effective way to increase your SEO.

Check out our tips on blogging to improve your SEO!

If you’re looking to get your Whistler business out there and feature on local search results, we can help. Cloud9 Marketing offers free SEO audits at no obligation.

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How Agencies Deal with Competing Clients

As a marketing agency in Whistler, BC we are commonly asked how we manage competing clients in an unbiased and equitable way. Although we represent clients from around the world, the bread and butter of our clients are local businesses here in Whistler. Due to the resort town nature of the community, the main industries that require digital marketing support are tourism and hospitality, retail and real estate. As you can imagine, because of the limited number of industries in Whistler that require marketing support, many of our clients compete, either directly or indirectly with one another. Here we hope to address the issue of representing competing clients, and how we ensure integrity and professionalism when doing so.

Individualized Strategy

As I’m sure you can appreciate, no two businesses are the same. Even a real estate agent operating in a competitive marketplace targeting the same clients has unique selling points and competitive advantages that differ from their competition. Our job as a marketing agency is to focus on these distinct competitive advantages and create an online marketing strategy that is in alignment with your business’ goals and objectives. In short, no matter how similar two businesses may be, each online marketing strategy is comprised of a different marketing mix and each business differs from its competition giving us the marketing juice needed to create a customized strategy and online presence.

Your success = Our success

As a marketing agency our business thrives on creating happy clients. This is intensified due to the size of the community, the nature of online marketing and our competitive business space. Whistler is a small tight-knit community and this makes it absolutely essential to keep clients happy. In small communities there is no anonymity; people talk and a business’s reputation is everything. Ensuring our clients are kept happy by implementing results driven digital marketing strategies is crucial to Cloud9’s success.

As a digital marketing agency our space is online. This means our work is out there on the internet for anyone to see, interpret and critique. Being exposed in this way is another reason why it is in our best interest to ensure our clients succeed. Your successful presence online is a testament to our capability as online marketers. Having clients with thriving online marketing strategies is simply good business for us.

The competitive nature of our industry is another reason we need to do everything we can for our client’s success. Since we don’t lock our clients into contracts, we need to continuously deliver on our promises or face losing clients. We are not only competing with marketing agencies in Whistler but with hundreds of thousands of agencies around the world. It is our priority to ensure our clients see the benefits in choosing us right away to keep long term clients.

Industry Experts

An advance of representing clients in the same industry is our knowledge and expertise in that industry which ultimately benefits clients. Due to the homogeneity of Whistler’s main industries we have become resident experts in the local tourism, hospitality and real estate industry. We are constantly staying on the pulse of trends, events, statistics and news allowing us to stay relevant and informative to your target market. Although the message you communicate to your audience may be different from your competition, the core industry trends and information is likely the same, and our understanding of your industry is an important asset.

Ethics and Best Practices

Finally good old fashioned ethics and best practices are flag posts that ensure we always have your best interest at heart. Delivering an honest, authentic and transparent service are values we stand by and our values drive what we do every day. Striving for your success is our number one priority. We want to make you happy, we want your business to succeed and we want to create a long-term and rewarding relationship with you – these are the things that get us out of bed in the morning!

If you’ve ever been concerned about how agencies deal with competing clients hopefully your fears have now been abated. Although we can’t speak for all digital marketing agencies, the words published above are our truth and are part of the reason why we’re a growing and thriving marketing agency in Whistler, with a base of long term loyal clients whose businesses we are strongly passionate about.

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