The Cloud9 Marketing blog covers trending digital marketing topics, industry tips and advice as well as, resort marketing tactics.

digital marketing for real estate agents
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Calling All Realtors: You Need a Digital Marketing Strategy

Dear Realtors ®,

Have you thought about your digital marketing strategy lately?

We know, you’re busy – you’re busy farming, prospecting, marketing your listings, preparing listing presentations, staying in touch with clients, building your network, and doing plenty of other activities.

This might be a good time to mention that a sound digital marketing strategy can help with all of those things.

There’s no denying that the internet is playing an increasingly large role in the world of real estate marketing — you’ve probably heard the stats about how many prospective buyers begin their housing search online. Listing your properties on MLS, WLS, or whatever local listing service your market uses is one place to start – but it’s only just the beginning.

Consider the following:

  • Your website is often your first impression (you do have a website, right?) A well designed website with useful content creates a great first impression – a fill-in-the-blanks standard template site that looks like every other Realtor’s® site, not so much.
  • Harnessing the powers of social media allows you to connect with your client base on an ongoing basis. It can also help you build your community.
  • If your marketing package for your listings doesn’t include digital marketing components, you are missing out on valuable opportunities – and you are disserving your clients.
  • You know you’re different from your competitors, but how can a client differentiate you from the rest of the pack? Branding goes a long way. If you haven’t developed a branding strategy yet, it’s time to start planning.
  • Postcard mailers. Newspaper ads. Promotional products. All of these initiatives cost a lot of money, but they don’t always give you the most bang for your buck. Invest in your digital marketing, and you might be surprised at your returns.
  • Online presence is no longer considered an added perk – most clients expect it from their real estate agent. Don’t be left behind.

This all sounds pretty good, doesn’t it? But back to the original point: you’re busy! You’ve got enough on your plate, and digital marketing takes time.

That’s where we come in. Cloud9 works one-on-one with real estate agents to plan, execute, and measure a strategy. You get to call the shots, providing input on content, direction, and themes, while we implement the day-to-day activity. From blogging to branding, from SEO to social media, we do it all.

We’ll work with you to ensure that you (and your clients) are getting the most out of digital marketing, while freeing up your time to focus on other activities, whether than be taking your buyers on a property tour or negotiating a sale on behalf of your seller. You don’t have to be a marketing expert to implement digital marketing – you just need Cloud9!

So give us a call – we promise not to take up too much of your time – and find out how we can help you get ahead of the game. We looking forward to talking with you, and we can’t wait to help.

Yours,

Cloud9

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blogging blog posts SEO website
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Can Blogging Help Your Business? (Spoiler Alert: Yes, It Can!)

Blogs are often misunderstood. They require a fair bit of work, and business owners can’t help but wonder if they really make an impact.

The short answer: yes, they do.

The long answer goes something like this: blogs can help your business in more ways than you might think. We’ve rounded up some facts to help convince you that a well-written blog can do wonders for your business.

And if you still need convincing, consider the fact that you’re reading a blog post right now!

It Helps Drive Traffic to Your Website (Hubspot)

There’s lots of buzz about SEO, or search engine optimization, and guess what: blogging and SEO go hand in hand. New, original blog posts can drive more traffic to your website, and not just because visitors want to imbibe in your knowledge and wit (although that happens, too).

On the more technical side of things, a frequently updated blog signals to a search engine that your website is active, which can be an SEO booster. Your blog also adds a significant amount of content to your website, increasing the opportunities to pop up in search engines.

It Helps Establish You as an Expert (About.com)

Your blog is just one more way that you can reach out directly to your existing clients and prospects. You can choose to be silent (by posting nothing at all), or you can harness the opportunity to establish yourself as an expert in your field.

By posting accurate, informative, and original content, you’re proving that you know your stuff and that you’re good at it. Your website’s visitors are often seeking additional information related to whatever it is you do, and providing them with helpful blog posts is a major plus – one that can translate to conversions.

It Gives Your Brand Personality (Bloom Tools)

Blogging and social media are excellent ways to build that coveted brand loyalty. Use your blog to let your brand’s personality shine, showing the world that you’re more than a logo on a computer screen. Develop a voice and stay true to it. The result: customers will have no trouble differentiating you from those other guys.

It Keeps You on Top of Your Game (Social Media Examiner)

Whether you post once a week or once a month, coming up with relevant, informative blog content can challenge you to become even better at what you do.

Knowing that you have a blog post to produce will encourage you to stay on top of the latest industry news, technology, and developments – everything and anything is potential material for your blog!

Even more importantly, you’ll learn how to communicate your business concepts to your clients. Writing succinct posts in a compelling matter is great practice for organizing your thoughts and sharing your knowledge in a way that’s easy for others to understand. This will help improve your broader communication skills.

 

 

Blogging isn’t always easy, and we’ve heard the common rebuttals all too often. “I’m so busy and don’t have time to blog!” “I’m useless with computers!” “I always forget to post!” Cloud9 offers customized blogging packages: we’ll work with you to develop an optimal blogging strategy, and we’ll create posts using your brand’s language to keep customers coming back for more. Contact us, and we’ll help you get set up!

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social media for branding
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7 Ways Social Media Can Help with Branding

As the year starts to wind down, it’s easy to become a little bit nostalgic. A lot has changed in the past few years – surely in your personal life, but in your business, too.

For instance, just think of all of the brand development opportunities that have arisen over the past decade with the advent of social media. Branding for today’s businesses is radically different than it was even just a few years ago.

Taking advantage of these opportunities is a given for today’s leading brands – and for a good reason. Here are just a few ways that social media can help take your branding to the next level.

Become Recognizable

Building a brand is about creating something that your customers and clients can identify easily. Social media can you help you expand your brand’s presence. You can be in front of your customers whenever they’re scrolling through their Twitter feed or checking out Facebook updates (which is virtually all the time) – now that sounds pretty good, doesn’t it?

Create a Consistent Voice

Your brand should be consistent throughout all channels, including social media. As potential and existing clients and customers become accustomed to your social media presence, they’ll come to recognize your voice, building familiarity with your brand.

Connect with Influencers

Use social media to embrace your brand’s biggest fans. Loyal customers are worth their weight in gold: not only can you count on their continued business, you can also expect them to introduce your brand to their own personal networks. With social media, you can build a direct relationship with those influencers, like offering your cheerleaders early access to a sale, a bonus perk with their order or booking, or sneak peeks into upcoming events and releases.

Establish Trust

Social media isn’t just for connecting with your biggest cheerleaders: it’s also for connecting with your future cheerleaders. Through social media, you can really let your brand’s personality shine, building relationships with new fans and earning that coveted brand loyalty.

Be More Than a Brand

Your brand is more than just a name and a logo and social media allows you to showcase that. Through social media, you can build a community that shows what your company is really all about. Customers and clients will gain a better understanding of who you are and what you do.

Share the Brand Love

Customers and clients are engaging brands like never before through social media channels. They’ll post a picture on Instagram showcasing a recent purchase, or will Tweet their praises after a positive customer service experience. Social media – both your own use and your customers’ use – can help others share a brand experience.

On the flipside, customers will take to social media to announce when they’re dissatisfied. Savvy companies will take this opportunity to fix the problem directly with the unsatisfied customer, turning a negative experience into a positive opportunity. People are going to complain whether the company in question is on social media or not – wouldn’t you like to have the chance to hear about the problem so that you can fix it?

Listen, then Strategize

Social media is a two way street – don’t forget to listen! Your customers and clients are constantly providing feedback on your brand through social media. Scan your Facebook page, see what blog posts are getting the most hits, and scour relevant hashtags – and learn something from them. Use your findings to update your brand strategy and to stay connected to your target market.

If you’re thinking about building your brand through social media (or improving your existing social media presence), don’t hesitate to get in touch with Cloud9 Marketing. We’re here to help – this is what we do!

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SEO website analytics on a tablet
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SEO Isn’t Dead: It’s Evolved

“Here’s the mental model you need to understand why Google does what it does in the search results: we want to return really good search results to users so that they’re happy, so that they’ll keep coming back. That’s basically it: happy users are loyal users.”

These words of wisdom come from the mouth of Matt Cutts, head of Google’s Webspam team. They tell the ‘secret’ behind Google’s attitude towards search engine optimization, or SEO.

SEO: Dead or Alive?

SEO has been a hot topic over the past few years—and more recently, the conversation has turned towards the death of SEO. There are plenty of headlines predicting the death of SEO, but these posts don’t provide very convincing evidence that SEO is, in fact, on its way out.

Our opinion? SEO isn’t dead; it’s simply evolving.

Back to Basics

SEO is a multifaceted and often multi-channel support method intended to improve a website’s online presence. For example, SEO will help your website rank higher in Google searches that use keywords relevant to your website.

Coming back to our opening quote, Google wants to please its customers: when a customer types a few words into the search engine, Google wants to provide them with the best matches possible so that the customers find what they’re looking for.

SEO works with Google to make sure that it can deliver to its customers. SEO means building strong websites that offer a great user experience. So, if a customer Googles keywords that match up with your site’s content, they’ll be happy if Google coughs up your name first.

Google is our Friend

Note that we said working WITH Google. SEO isn’t about tricking Google—after all, if someone is searching a topic that has nothing to do with your website and you “trick” them into coming to your website, they’ll probably just leave. They’ll be annoyed at you, and they’ll be annoyed at Google for not giving them what they want.

SEO is about helping companies like Google do their job—while helping the website owners improve their web pages and the user experience. Happy users like to stick around.

The Evolution of SEO

Why do people think that SEO is a dying field? Probably because SEO algorithms and techniques are constantly changing. SEO strategies that worked a year ago might be stale now, meaning Google has changed the way it decides how a site will be ranked.

Since SEO involves lots of moving pieces — including traditional methods like improved meta data, keyword and key phrase research, and proper tag usage—there’s a lot going on at once. It might be accurate to say that some parts of SEO are dying, but in their place, newer, more effective SEO methods are popping up. SEO isn’t dying; it’s regenerating.

Smart SEO

There are thousands of factors that play into SEO, with dozens of changes happening every month. That’s a lot to keep up with, which is why it’s important to ensure that your SEO guru is up to snuff. SEO is serious business—ignoring it altogether can harm you. If your website unintentionally is poorly formatted for SEO, it can actually be penalized in search engine results. Yikes.

The key to good SEO is a good SEO person who adapts to changes as SEO evolves. Psst… we can help with that!

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create and curate quality content on your website
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Creating Content vs. Curating Content

When it comes to your company’s online presence, content really is king.

But there’s a caveat—not all content is created equal. You can bombard your fans, followers, and customers with useless content that they will, at best, ignore—or you can share meaningful, insightful, and entertaining content that will keep them coming back for more.

To ensure that you fall into the latter category, you need focus on providing quality content. You can do that in two ways: by creating content and by curating content.

 

Creating Content

Creating content means building original content from the ground up. This is your company’s chance to share its knowledge, use its own voice, and develop useful and captivating content that will wow your customer base.

When you create original content, you own it because you made it. As the primary source of the content, you become the expert. People viewing your content are sticking to your website (or blog, or Facebook page, or… you get the drift)—they aren’t clicking away to read more. In fact, other people might share your insightful content, bringing even more viewers straight to the source: you!

The beauty of creating content is that you control what is being said. That means that you can share what you think is important and you can talk about pretty much anything you want. Just remember: all content, including created content, should focus on quality first. Put thought into what it is you’re producing—and check your spelling and grammar!

Of course, creating content requires a little effort on your part. After all, researching, writing, and revising won’t happen by itself.

As the primary source, readers are counting on you to be the expert. If you’re caught writing inaccurate, misleading, or just plain wrong information, then you’ll need to bear the brunt of the blame.

PROS: Customize content. Draw people to you. Be the expert.

CONS: Time consuming. Tough work. Big responsibility.

 

Curating Content

Curating content means sharing content that was created by other people and companies, like reviews, news articles, or pretty much anything that you find interesting and relevant.

Curating content is not about plagiarizing: it’s about connecting people with content from other sources and giving those sources credit for their hard work.

Sharing, re-tweeting, and otherwise passing along external sources of content is a great way to show your fan base that you’re in tune with what’s going on in your industry. It’s a good way of diversifying the content you provide and of steering clear of self-promoting post after self-promoting post.

When you share content, it’s like high fiving the person who created it, whether it’s a publication, a partner, a passionate customer, or anyone else in your industry. Building a relationship with industry influencers is always a good thing.

Curating content is also a time saver—it’s usually much faster (and cheaper) to find something share-worthy than it is to create it from scratch.

On the downside, when someone clicks on an external link, they’re floating away from your site. Make sure that you give them incentive to come back!

PROS: Quick and easy. Mix it up. Making friends.

CONS: Can’t edit. Leads people away. Lacks originality.

 

The Bottom Line: The best content strategies include a mix of both created and curated content. That perfect balancing point depends on your product, your company, and your industry—talk to us and we’ll help you determine the optimal ratio. Ultimately, no matter the type, always make sure that you’re providing quality content.

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video facts for igital marketing
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These 8 Facts About Using Video on Your Website Will Blow Your Mind!

You’ve probably heard that incorporating video into your website will do wonders for your business. More people will visit! They’ll buy your stuff! They’ll become devoted lifelong fans who will wax poetically about your fabulous company!

But we know how it is: taking the time to write, produce, and edit a video isn’t always easy. It requires time, money, and help from other people to incorporate video into your website.

It’s kind of like eating vegetables: you know that adding video content to your website is good for you, but it’s not always the easiest thing to do. We’re here to give you some motivation to eat those proverbial vegetables. Here are 8 facts about incorporating video into your website that you simply cannot afford to ignore.

 

Fact #1: YouTube is the #2 Search Engine in the World

Yes, you read that properly. It goes without saying that people aren’t searching YouTube for text-based posts. Posting video content will allow you to reach out to one billion people who search through YouTube every month.

 

Fact #2: The Value of One Minute of Video is the Equivalent to 1.8 Million Words

Okay, a stick-person stop-motion video might not convey that much information (though in the age of the viral video, you never know). But a properly produced video filled with valuable information can have a major impact on those who view it—and the viewers will actually remember it. Plus, creating a video takes much less time than typing out 1.8 million words!

 

Fact #3: Over Half the 25-54 Year Old Demographic Share Video Online

Business 101: word of mouth is your friend. Sharing content on social media is the new word of mouth. If you can convince your fans to share your content with their friends, then you’re getting a personal introduction through a trusted source to some very valuable potential clients. Not having video means that you’re missing out on these shares.

 

Fact #4: Shorter Videos Are Shared More Often Than Longer Videos

Bonus fact: 20% of people viewing a video will click away from the video after 10 seconds of watching. Don’t be thinking that you need to produce a multi-hour blockbuster to engage your target market. On the contrary: focus on well-executed short videos that pack a punch.

 

Fact #5: Online Video Accounts for 50% Of All Mobile Traffic

See those people scanning through their phones at the bus stop? Half of them are watching a video online.  It’s simply impossible to ignore the fact that people are consuming their media in a whole new way, and that new way is through video. Ignore the importance of video, and you might be facing a future similar to the VHS player.

 

Fact #6: The Average Internet User Watches 32 Videos Per Month

Think about who uses the internet: that would be just about everyone. Now consider the fact that each person watches at least one video per day, on average. If you’re convinced that your target market isn’t into videos, think again.

 

Fact #7: On Retail Sites With Video Components, Site Visitors Stay 2 Minutes Longer—and Are 64% More Likely to Make a Purchase

The facts are starting to add up. We know that the time that people spend on our sites is incredibly valuable. We also spend a lot of time trying to convert site visitors into clients. Here it is in black and white: video does that.

 

Fact #8: Video Content Is 53 times More Likely to Show up on the First Page of a Search Engine Results than the Same Content in Text Form

Our final fact is a bit of a mouthful, but wow—talk about impactful. In the world of SEO, any leg up you can get on your competition is huge. That’s not 53%– it’s 53 times.

 

Convinced that video is the way to go for your website? We just so happen to offer video production services– click here for more details on how to get all the benefits offered by incorporating video onto your website.

Don’t believe us? Check out these websites for sources and more details:
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social media business credibility
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How Does Social Media Help Build Credibility for Your Business?

Imagine that you had the opportunity to have a face-to-face conversation with each and every one of your existing and potential customers.

That sounds pretty good, doesn’t it? While it would be incredibly time consuming to actually accomplish this, social media allows a business to establish a more personal connection to customers than ever before.

Creating a strong connection with customers is a good thing: it establishes trust, builds credibility, and demonstrates the personality behind a company, distinguishing it from other competitors in the field. Here’s what you need to do to get there:

Be a Credible Source of Information

Show your fans and followers that you are an expert in your field by being the go-to source for relevant information. The more you share valuable information, the more you gain authority; the more authority you have, the more you are perceived to be an expert in your field.

Focus on Your Followers

Though it might seem counter-intuitive, your business’s social media is not just about you—it’s about your followers. While you definitely want to include news about your company and your product, you also want to maintain a balance by including other information that might appeal to those reading your social media content.

Take Customer Service to the Next Level

Social media provides a business the opportunity to show its customers that the company really cares. A sound social media strategy will allow you to keep your finger on the pulse, anticipating what your customers want and responding to any customer service complaints swiftly and appropriately. Social media allows you to connect with customers like never before: you simply cannot afford to miss out.

Interact With Your Community

Build trust with your customers by creating a bona fide community around your business. Encourage your followers to ask questions (and, of course, answer them!).

Engage community members to participate in your social media initiatives, and create a two-way dialogue with your customers. Don’t forget to listen: when you take the time to really hear what your customers have to say, you can gain knowledge that will help you improve your products and policies.

Let Your Customers Speak

The best way to boost your credibility is to let your satisfied customers do the work for you.

Encourage happy customers to share their testimonials on social media, and highlight their Tweets, photos, or posts on your own social media. It’s one thing to tell your customers how great you are, but it’s even more effective to have your loyal fans share their satisfaction with their own community. Begin to see your happy customers as brand ambassadors, and embrace them within your social media strategy.

Be Authentic

If you are not being fully and completely authentic in your company’s social media initiatives, then you are missing the point. It’s hard to build a connection with a phony person, and it’s even more difficult to do so with an inauthentic brand.

Use your business’s strategy and values to shape your social media strategy. Maintain a consistent, honest imagine across your social media channels. Give your customers a behind-the-scenes peek into the people and processes behind your product. Don’t be afraid to reveal your company’s true personality.

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