Resort Municipality of Whistler (RMOW)

Resort Municipality of Whistler Website by Cloud9 Marketing

WordPress Development Project

Resort Municipality of Whistler (RMOW)

Cloud9 was engaged by the Resort Municipality of Whistler (RMOW) to lead a comprehensive website redevelopment project that prioritized W3C compliance and set new standards for municipal accessibility in British Columbia. This critical public sector project required creating a fully accessible digital platform that serves all community members, from residents and visitors to businesses and municipal staff.

The website needed to provide seamless access to municipal services, council information, public notices, and community resources while ensuring every citizen could navigate and interact with government services independently. Cloud9 designed the site with accessibility-first UI principles, ensuring intuitive navigation, scalable typography, accessible colour contrast, and screen reader-friendly structure throughout the user interface. Building on stakeholder-driven planning through external third-party engagement, Cloud9 delivered a custom WordPress platform that achieved full WCAG 2.1 AA compliance across all pages, templates, and custom features, establishing the new digital design as RMOW’s official corporate brand standard.

Services Provided: Web Development

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About RMOW

The Resort Municipality of Whistler is a unique municipal government serving both a permanent community of residents and millions of annual visitors in one of Canada’s premier mountain resort destinations. As a forward-thinking municipality committed to inclusivity and accessibility, RMOW provides essential services including public safety, infrastructure management, environmental stewardship, recreation programs, and community planning.

Located in the traditional territory of the Squamish Nation and Lil’wat Nation, Whistler balances the demands of being a world-class resort destination with maintaining a vibrant, sustainable community. The municipality’s commitment to ensuring all residents and visitors, regardless of ability, can access municipal services and participate fully in community life made their dedication to digital accessibility excellence a natural extension of their inclusive community values and responsive governance mandate.

“Cloud9 Creative Marketing Ltd. led our 2024 to 2025 whistler.ca website redesign project, and we love the final product. Their team brings deep expertise into accessibility and guided our project to ensure it meets Web Content Accessibility Guidelines (WCAG) 2.1 AA. The redesign project involved research into user needs, led by an external user experience consultant, and the collaboration across teams and project management was well managed and thoughtful. Communication throughout the project was excellent, and we are very proud of the final product, which balances design aesthetic and the various needs of our community. “

Penny Buswell LafranceResort Municipality of Whistler

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We are a women and Indigenous-owned full-stack creative marketing agency based in the resort town of Whistler, BC. Offering Creative Strategy Consultancy, Search Engine Marketing, Web Development, Social Media, Graphic Design and more. No project is too big or too small.