The Cloud9 Marketing blog covers trending digital marketing topics, industry tips and advice as well as, resort marketing tactics.

pay per click advertising

If you’ve been looking into increasing your web presence as a company you’ve probably encountered the phrase “pay per click.” Well this very vague title is exactly what we are going to explore in this blog post. What exactly is this so-called “Pay Per Click Advertising” and how does it work? Lets find out.

 

What is it?

Pay per click advertising is a form of web based adverting that helps with search engine optimization. Search engines like Google and Bing have designated spots on their search result pages, usually along the side or in the first 1-3 search result lines. These prime locations are reserved for paying clients who have pay per click advertising with key words relative to the search. Every time someone uses the ad by clicking on it, the paying client is charged, because it has proven to be a successful advertisement placement and search result combination.

 

How does it work?  

First things first, you’ll have to choose a keyword or phrase that you’d like your page to be associated. The process of determining which keywords you should apply to your business page requires a thought out approach. You’ll need to consider how generic or specific you’d like your results to be. Keep in mind what phrases your competitors might be using and always remember your target audience. Lucky you for, Cloud9 has marketing gurus available that do exactly that. We can help you determine what keywords would benefit your business, reach your target audience and achieve web presence goals. Working with a budget in pay per click advertising can work multiple ways. Sometimes it is a bidding war on the price per a click for a desired spot and search combination. Whoever is willing to pay the most per a click gets the spot. You may want to top out at a certain budget each month or after achieving a certain result. Almost all web presence goals can easily be reached by utilizing per click advertising as it increases traffic to your page, or even a sub pages of your website. Each click will take the searcher exactly where you’d like to be on your website. It’s the most ideal way for getting a searcher to find your page rather than your competitors and increase over all SEO.

 

Is it right for me?  

Sounds pretty peachy so far doesn’t it? Well the truth is, pay per click advertising is phenomenal; it is an incredible tool for your webpage. There aren’t many drawbacks for pay per click advertising unless the keywords and target audience don’t match. As mentioned before, this is a crucial step and needs some serious brainstorming. It can also be expressive and competitive to land your page in the top results section. If you’re considering using pay per a click, give us a call at Cloud9 and we can weight out the pros and cons for your company specifically and decide on the right marketing combination for your business. Pay per click isn’t for everyone or every business, but when it is fully understood and used correctly it can take your SEO to a whole new level.

Video Mistakes You Might Be Making

It’s no secret that videos are trendier than ever. From hilarious cat videos, to live news on your smart phone, our society is in love with videos. Embracing film as part of your marketing strategy can drastically improve your reach. We are all for video content because we know how powerful it is, when it’s done right that is. Whether you are gearing up to incorporate video into your marketing strategy or already have it implemented, these considerations for a successful video are key.

Concept

Whatever your concept is, make it clear in the first 8 seconds. The first couple of seconds are when the viewer decides if it is appealing or not. This is your do or die window for their attention. Reflect on what audience you are trying to reach and what you are trying to say about your brand, this is your time to shine.

Overselling

Finding the balance between being clear about your product or idea and drowning people in it can be tricky. The goal with any video is to make a lasting impression and call the viewer to action. You want them to remember your brand, and dig a little deeper on their own free will. It’s about creating engagement from the viewer. Rather than spill all the beans, lead them on with excitement and have all the info they’ll be craving ready in another video, or written on your website and point them in that direction.

Feedback

Everyone needs more feedback. Ask strangers in your target audience what they think about your video. Outside sources are best for feedback as your team, family and friends will have a bias.

Call to Action

As mentioned in overselling, each video needs to call the viewer to some kind of action. The call can be just to create curiosity, generate a referral, get a free quote, how to use your product and so on. Maybe all you are trying to do is get them to like your Facebook page, whatever it is, make sure it is clear in your objectives before and after the video is created.

Boring

A few things can make a video boring. If it is too long, it’s boring. If the concept isn’t portrayed in an engaging way, it is boring. If the people in the video are, well boring, it is of course going to be a boring film. Spending a couple of extra bucks to hire someone to film and act in your video could make all the difference. This is something you’ll need to weigh out for yourself, but if you were planning on using Larry, the monotone receptionist as your lead star, maybe rethink that one.

Placement

Now that you’ve created your perfect video, don’t let it go to waste! Placement on your website should be front and center. On YouTube it should be on your own channel which will eventually have more videos to fill the auto play, this will keep your target audience much more excited about your company as there is even more material for them to view. Be sure to cross post on other outlets like Vimeo and Facebook. If you choose to do paid advertisement with your video choose the sites that will appeal to the right demographic, and again watch placement of where your video will be on each page that you are paying for.

We can’t say this will make video-making fool proof, but it is a step in the right direction. When creating or perfecting your video content keep these helpful hints in mind. If you are interested in video marketing but don’t know where to start, check out Cloud9’s video production & marketing services.

mobile friendly digital marketing

 

If you haven’t made a priority of making your website mobile friendly, you might want to start thinking about changing that.

It could cost you your ranking on Google. (Cue the horror film screams.)

What Happened

In mid-April, Google announced that they were developing a new mobile-friendly ranking algorithm. The idea was that mobile-friendly sites would, in theory, appear higher in search engine results when users were conducting their searches on a mobile phone.

To a lot of people, this wasn’t just some small change: this was “Mobilegeddon”. Businesses began to panic about the mobile-friendliness of their websites (what took you so long?), with many opting to expedite the process before the algorithm change took effect.

On April 21st, the world of SEO held its collective breath as it waited to see Mobilegeddon unfold. It wasn’t unlike the moment the clock struck midnight on December 31, 1999. And just as our wild fears of the Y2K bug were all for nothing, it turns out that the fuss behind Mobilegeddon may have been a little bit excessive.

For now, at least.

What Could Happen

It turned out that the change in the algorithm didn’t have as severe an impact as many had expected. It took a week to fully roll out, but even after that week, the changes weren’t as drastic as anticipated.

This is thought to be generally attributable to a few factors.

First, and perhaps most importantly, the update was implemented, but not all websites have been reindexed. As these websites’ scores become updated, it could potentially affect the rankings in mobile search. (Read more here.)

Second, the fact that many companies decided to take action on making their website mobile friendly prior to the launch of the update could have lessened the impact of the update. In theory, the update is supposed to make mobile friendly sites appear higher than non-mobile friendly sites in mobile searches; if the site is, indeed, mobile friendly, then it should remain roughly where it is in desktop searches, assuming competing sites have taken similar action.

Third, many note that the update was said to be one factor that affects search engine results. That doesn’t necessarily mean that it’s the only factor, or the “be all or end all” factor. Other factors could take priority in the ranking, making the effects not as noticeable as people expected.

Time will tell how much impact this change has really caused, but for now, it’s safe to say that the so called “Mobilegeddon” was an overreaction.

What Should I Do?

Algorithm update or not, you really should have a mobile friendly website. If your site looks bad on mobile devices, you’re going to lose out on the audience that is visiting you from those sources—and you probably know that more and more people are using mobile devices to do their internet searches.

To find out whether Google considers your website to be mobile-friendly or not, just enter the web address into this site.

You want it to say “Awesome! This page is mobile friendly” after you complete your analysis. If it doesn’t say that, you have some work to do.

Cloud9 Marketing can help you bring your website up to mobile-friendly standards, preventing you from losing out on potential business and on your mobile search engine results ranking. Contact us, and we’ll set up a plan for

website audit

You’ve got an awesome product or service. Your website looks pretty. You’re ready for business.

So why isn’t anyone calling?

The short answer is that there’s a lot more to a good website than you might think. Though it might look nice and be intuitive for you, there’s a good chance that there are some gaping holes lurking around your site.

In other words, your website is feeling a little under the weather – but just like when you’re feeling not-so-hot, it’s fixable.

Go to the Doctor

When something’s wrong with you but you’re not sure what it is, you probably head to the doctor (or, at least, you consult Dr. Google). Your doc probably won’t be able to help with your website, but we can: a website audit is the e-version of the doctor’s appointment.

A website audit is all about finding what elements are performing as they should, and what pieces are not. In our basic package, we search for broken links, HTML code errors, duplicate content, keyword ranking and visibility, etc.

Just like your appointment, audits are pretty quick an easy: we’ll meet with you for an hour to listen to your “symptoms” (a.k.a. your online marketing objective and goals), then we’ll take a few days to run our tests and assemble information. Once we’ve done our work, we’ll meet with you for another hour to discuss our findings, recommendations, and next steps.

Your doctor might recommend surgery, but that doesn’t mean you have to do it right away. On a similar note, our consultations are no-obligation: you can choose to act on our recommendations, or you can think about it for a little while.

Follow Up With the Specialist

You know what’s wrong and you’re ready to take action. Time to book an appointment with the specialist who is going to fix you right up.

Depending on what is wrong in the first place, a simple Band-Aid might be all you need to get back into shape. But let’s say your audit returned highlighting some major weaknesses in the search engine optimization department, and you want that fixed, stat. The next step would be getting an SEO specialist involved (Cloud9 does that!).

If it’s your SEO that needs fixing, we’ll work with you to determine your objectives and strategies, and we’ll come up with some keywords together that will convert searches into sales. We’ll roll up our sleeves, snap on our surgeon’s gloves, and take a look at your website’s structure, putting things back together in a way that makes your website shine.

SEO not the problem? Whatever we find in the audit, we’ll fix at this step, whether it’s a tiny job, a major overhaul, or somewhere in between.

Stay In Shape

Congratulations – you’re feeling better! Now don’t let all that hard work go to waste. Just as new illnesses and injuries come and go, the web is constantly changing. Links go stale, SEO algorithms change, and so on. Adequate follow up is key to staying in good shape.

Touch base with us every few months, and we’ll make sure that everything is running smoothly. If it’s not, we’ll help you fix it. You can even sign up for monthly website assessments so that we can proactively fix minor issues before they become big problems.

Once your website has got a clean bill of health, you can focus on providing your customers with the best product or service! That’s all there is to it.

Whistler Email Marketing

 

If you’re like most people, you probably receive email newsletters from time to time.

Some, you love: as soon as a good one lands in your inbox, you open it up and start clicking away at what’s inside.

Others, you could take or leave: you might keep one of these in your inbox, saving it to read for a later time, like when you’re waiting for the bus to arrive.

And then there are the ones that you delete immediately upon receipt, not even bothering to see what’s inside.

We’re going to go out on a limb here and guess that you want your newsletters to appear in the first category. Here are 8 tips that will make your newsletters shine.

Target, Target, Target

The first step to a killer newsletter is making sure that the people receiving it actually want to read it.

Your readers should see value in what you send out. If they do, they’ll engage with the content and will be thrilled to keep receiving updates. If they don’t, they’ll unsubscribe, missing out on future newsletters and emails that they might have found interesting and useful.

Curating your list of recipients can be a mind-numbing task, but categorizing your contacts means that you can control who receives what. Targeted content will keep your contacts happy.

Content is King

No matter how you organize your information or how nicely you design your newsletters, nothing will help you if your content is a snore.

Why are you sending out this newsletter? Do you have important news to share? Are you offering your readers a reward or a deal? Are you launching a new product? Don’t send newsletters for the sake of sending newsletters: instead, send them to share valuable content.

An Eye-Catching Title

Coming up with the perfect subject line can be tricky. You want your subject to entice people to open up the email, and you want it to describe what kind of content is inside. The shorter, the better: many mobile screens only display the first 30 characters in a subject line (including spaces).

Short is Sweet

Resist the urge to send a novel-length newsletter. No matter how compelling your content, most recipients will get bored partway and will skip out before reaching the end. Keep your content short and punchy, and provide a link for readers to click if they want to find out more about a particular topic.

Stick to Your Brand

Every aspect of your newsletter – from tone to design – should reflect your brand.

Newsletters are an extension of your brand, so be consistent and use this opportunity to showcase your stuff. Make sure that your logo, contact details, website, and social media links are included.

Mind Your Grammar

Double and triple check the content of your newsletter for spelling and/or grammatical errors. If English was never your forte, find someone who can edit your content. Careless mistakes reflect poorly on you and your business.

Pictures: A Fine Balance

On the one hand, visual content is good: photos can convey a ton of information, and they make a newsletter look good. On the other hand, too many photos will clog up your newsletter. Emails that load slowly and that hog inbox space are major no-nos. Use some pictures, but be aware of their sizes.

Be Mobile Friendly

Your newsletter might look spiffy on your computer screen, but make sure it looks good from a mobile screen, too. After all, that’s where many of your readers will be opening it up. If they have to scroll horizontally or if formatting becomes a jumbles mess, your email will be sent straight to the trash folder.

Need help crafting the perfect newsletter? Get in touch – we’ll help you create a killer newsletter.

using video for business

Some food for thought: according to Brainshark, video will account for 74% of all internet traffic by 2017.

That’s a lot of video.

There’s something about the format that entices people to click, watch, and share (provided, of course, that the content and production quality is top-notch). Videos can do a lot for businesses: boost SEO, increase traffic, generate sales, connect to the target market… the list goes on.

In short, videos are good news for business – but how can you incorporate them into your business?

We’re glad you asked.

Show What You Do

Sure, you could tell people about what it is your business does – or you could show them. Video lets prospective customers see your product (whether it’s a good or service) in action. You can highlight features, demonstrate how it works, and show why people need what you’re selling.

Introduce Yourself

Wouldn’t it be great to personally introduce yourself to every existing and potential customer within your target market? Video is the next best thing: it puts a name to the face and shows viewers who is behind the business, helping build trust and rapport. Chances are pretty good that it’s the people that really make your business. Make sure customers know who those people are.

Explain Your Expertise

Prove to viewers that you know your stuff. Make videos to address industry news, to explain how complex components of your business work, or to give forecasts of where you think the industry is headed. This type of video can help build your reputation as a knowledgeable professional in the field.

Go Behind the Scenes

Most of your clients have no idea what goes on behind the scenes, so show them! Film what goes into developing your product – the inputs, the people, the processes, etc. Use video to show how your business creates value for your customers in a fun, dynamic way.

Provide Support

Raise your hand if you’ve ever YouTubed for help on how to do something, like how to change your headlight bulbs or how to open a bottle of wine with a shoe. A lot of us do this – so create videos to help people with your product. Use videos to help users troubleshoot common issues, to address frequently asked questions, or to show unique ways of using your product. Give them the solutions they crave.

Tout Your Testimonials

Got happy customers? Share it! Incorporate videos of your clients using your product. Prospective customers are keen on checking reviews – just check TripAdvisor, Yelp, or any other review site. Harness your satisfied clients to get even more customers.

Videos that Go Beyond You

Not all videos have to be about you and your business – it can be equally powerful to share videos that are related to your business. For instance, a ski shop might share a video clip from a ski film, ski-related viral videos, or shock-factor avalanche clips. Keep it targeted and interesting to your customer base.

Deliver News

Think beyond the press release and create a video to share exciting news about your business. Won an award? Hired someone awesome? Created something new? Show, don’t tell!

 

We want to help you create videos to help you take your business to the next levels. Get in touch with us – we’ve got some big ideas for you!

digital marketing for real estate agents

Dear Realtors ®,

Have you thought about your digital marketing strategy lately?

We know, you’re busy – you’re busy farming, prospecting, marketing your listings, preparing listing presentations, staying in touch with clients, building your network, and doing plenty of other activities.

This might be a good time to mention that a sound digital marketing strategy can help with all of those things.

There’s no denying that the internet is playing an increasingly large role in the world of real estate marketing — you’ve probably heard the stats about how many prospective buyers begin their housing search online. Listing your properties on MLS, WLS, or whatever local listing service your market uses is one place to start – but it’s only just the beginning.

Consider the following:

  • Your website is often your first impression (you do have a website, right?) A well designed website with useful content creates a great first impression – a fill-in-the-blanks standard template site that looks like every other Realtor’s® site, not so much.
  • Harnessing the powers of social media allows you to connect with your client base on an ongoing basis. It can also help you build your community.
  • If your marketing package for your listings doesn’t include digital marketing components, you are missing out on valuable opportunities – and you are disserving your clients.
  • You know you’re different from your competitors, but how can a client differentiate you from the rest of the pack? Branding goes a long way. If you haven’t developed a branding strategy yet, it’s time to start planning.
  • Postcard mailers. Newspaper ads. Promotional products. All of these initiatives cost a lot of money, but they don’t always give you the most bang for your buck. Invest in your digital marketing, and you might be surprised at your returns.
  • Online presence is no longer considered an added perk – most clients expect it from their real estate agent. Don’t be left behind.

This all sounds pretty good, doesn’t it? But back to the original point: you’re busy! You’ve got enough on your plate, and digital marketing takes time.

That’s where we come in. Cloud9 works one-on-one with real estate agents to plan, execute, and measure a strategy. You get to call the shots, providing input on content, direction, and themes, while we implement the day-to-day activity. From blogging to branding, from SEO to social media, we do it all.

We’ll work with you to ensure that you (and your clients) are getting the most out of digital marketing, while freeing up your time to focus on other activities, whether than be taking your buyers on a property tour or negotiating a sale on behalf of your seller. You don’t have to be a marketing expert to implement digital marketing – you just need Cloud9!

So give us a call – we promise not to take up too much of your time – and find out how we can help you get ahead of the game. We looking forward to talking with you, and we can’t wait to help.

Yours,

Cloud9

blogging blog posts SEO website

Blogs are often misunderstood. They require a fair bit of work, and business owners can’t help but wonder if they really make an impact.

The short answer: yes, they do.

The long answer goes something like this: blogs can help your business in more ways than you might think. We’ve rounded up some facts to help convince you that a well-written blog can do wonders for your business.

And if you still need convincing, consider the fact that you’re reading a blog post right now!

It Helps Drive Traffic to Your Website (Hubspot)

There’s lots of buzz about SEO, or search engine optimization, and guess what: blogging and SEO go hand in hand. New, original blog posts can drive more traffic to your website, and not just because visitors want to imbibe in your knowledge and wit (although that happens, too).

On the more technical side of things, a frequently updated blog signals to a search engine that your website is active, which can be an SEO booster. Your blog also adds a significant amount of content to your website, increasing the opportunities to pop up in search engines.

It Helps Establish You as an Expert (About.com)

Your blog is just one more way that you can reach out directly to your existing clients and prospects. You can choose to be silent (by posting nothing at all), or you can harness the opportunity to establish yourself as an expert in your field.

By posting accurate, informative, and original content, you’re proving that you know your stuff and that you’re good at it. Your website’s visitors are often seeking additional information related to whatever it is you do, and providing them with helpful blog posts is a major plus – one that can translate to conversions.

It Gives Your Brand Personality (Bloom Tools)

Blogging and social media are excellent ways to build that coveted brand loyalty. Use your blog to let your brand’s personality shine, showing the world that you’re more than a logo on a computer screen. Develop a voice and stay true to it. The result: customers will have no trouble differentiating you from those other guys.

It Keeps You on Top of Your Game (Social Media Examiner)

Whether you post once a week or once a month, coming up with relevant, informative blog content can challenge you to become even better at what you do.

Knowing that you have a blog post to produce will encourage you to stay on top of the latest industry news, technology, and developments – everything and anything is potential material for your blog!

Even more importantly, you’ll learn how to communicate your business concepts to your clients. Writing succinct posts in a compelling matter is great practice for organizing your thoughts and sharing your knowledge in a way that’s easy for others to understand. This will help improve your broader communication skills.

 


 

Blogging isn’t always easy, and we’ve heard the common rebuttals all too often. “I’m so busy and don’t have time to blog!” “I’m useless with computers!” “I always forget to post!” Cloud9 offers customized blogging packages: we’ll work with you to develop an optimal blogging strategy, and we’ll create posts using your brand’s language to keep customers coming back for more. Contact us, and we’ll help you get set up!

social media for branding

As the year starts to wind down, it’s easy to become a little bit nostalgic. A lot has changed in the past few years – surely in your personal life, but in your business, too.

For instance, just think of all of the brand development opportunities that have arisen over the past decade with the advent of social media. Branding for today’s businesses is radically different than it was even just a few years ago.

Taking advantage of these opportunities is a given for today’s leading brands – and for a good reason. Here are just a few ways that social media can help take your branding to the next level.

Become Recognizable

Building a brand is about creating something that your customers and clients can identify easily. Social media can you help you expand your brand’s presence. You can be in front of your customers whenever they’re scrolling through their Twitter feed or checking out Facebook updates (which is virtually all the time) – now that sounds pretty good, doesn’t it?

Create a Consistent Voice

Your brand should be consistent throughout all channels, including social media. As potential and existing clients and customers become accustomed to your social media presence, they’ll come to recognize your voice, building familiarity with your brand.

Connect with Influencers

Use social media to embrace your brand’s biggest fans. Loyal customers are worth their weight in gold: not only can you count on their continued business, you can also expect them to introduce your brand to their own personal networks. With social media, you can build a direct relationship with those influencers, like offering your cheerleaders early access to a sale, a bonus perk with their order or booking, or sneak peeks into upcoming events and releases.

Establish Trust

Social media isn’t just for connecting with your biggest cheerleaders: it’s also for connecting with your future cheerleaders. Through social media, you can really let your brand’s personality shine, building relationships with new fans and earning that coveted brand loyalty.

Be More Than a Brand

Your brand is more than just a name and a logo and social media allows you to showcase that. Through social media, you can build a community that shows what your company is really all about. Customers and clients will gain a better understanding of who you are and what you do.

Share the Brand Love

Customers and clients are engaging brands like never before through social media channels. They’ll post a picture on Instagram showcasing a recent purchase, or will Tweet their praises after a positive customer service experience. Social media – both your own use and your customers’ use – can help others share a brand experience.

On the flipside, customers will take to social media to announce when they’re dissatisfied. Savvy companies will take this opportunity to fix the problem directly with the unsatisfied customer, turning a negative experience into a positive opportunity. People are going to complain whether the company in question is on social media or not – wouldn’t you like to have the chance to hear about the problem so that you can fix it?

Listen, then Strategize

Social media is a two way street – don’t forget to listen! Your customers and clients are constantly providing feedback on your brand through social media. Scan your Facebook page, see what blog posts are getting the most hits, and scour relevant hashtags – and learn something from them. Use your findings to update your brand strategy and to stay connected to your target market.

If you’re thinking about building your brand through social media (or improving your existing social media presence), don’t hesitate to get in touch with Cloud9 Marketing. We’re here to help – this is what we do!

SEO website analytics on a tablet

“Here’s the mental model you need to understand why Google does what it does in the search results: we want to return really good search results to users so that they’re happy, so that they’ll keep coming back. That’s basically it: happy users are loyal users.”

These words of wisdom come from the mouth of Matt Cutts, head of Google’s Webspam team. They tell the ‘secret’ behind Google’s attitude towards search engine optimization, or SEO.

SEO: Dead or Alive?

SEO has been a hot topic over the past few years—and more recently, the conversation has turned towards the death of SEO. There are plenty of headlines predicting the death of SEO, but these posts don’t provide very convincing evidence that SEO is, in fact, on its way out.

Our opinion? SEO isn’t dead; it’s simply evolving.

Back to Basics

SEO is a multifaceted and often multi-channel support method intended to improve a website’s online presence. For example, SEO will help your website rank higher in Google searches that use keywords relevant to your website.

Coming back to our opening quote, Google wants to please its customers: when a customer types a few words into the search engine, Google wants to provide them with the best matches possible so that the customers find what they’re looking for.

SEO works with Google to make sure that it can deliver to its customers. SEO means building strong websites that offer a great user experience. So, if a customer Googles keywords that match up with your site’s content, they’ll be happy if Google coughs up your name first.

Google is our Friend

Note that we said working WITH Google. SEO isn’t about tricking Google—after all, if someone is searching a topic that has nothing to do with your website and you “trick” them into coming to your website, they’ll probably just leave. They’ll be annoyed at you, and they’ll be annoyed at Google for not giving them what they want.

SEO is about helping companies like Google do their job—while helping the website owners improve their web pages and the user experience. Happy users like to stick around.

The Evolution of SEO

Why do people think that SEO is a dying field? Probably because SEO algorithms and techniques are constantly changing. SEO strategies that worked a year ago might be stale now, meaning Google has changed the way it decides how a site will be ranked.

Since SEO involves lots of moving pieces — including traditional methods like improved meta data, keyword and key phrase research, and proper tag usage—there’s a lot going on at once. It might be accurate to say that some parts of SEO are dying, but in their place, newer, more effective SEO methods are popping up. SEO isn’t dying; it’s regenerating.

Smart SEO

There are thousands of factors that play into SEO, with dozens of changes happening every month. That’s a lot to keep up with, which is why it’s important to ensure that your SEO guru is up to snuff. SEO is serious business—ignoring it altogether can harm you. If your website unintentionally is poorly formatted for SEO, it can actually be penalized in search engine results. Yikes.

The key to good SEO is a good SEO person who adapts to changes as SEO evolves. Psst… we can help with that!